Junior to Mid-Level IT Technician (Office Support)

SUMMARY:
Junior to Mid-Level IT Technician (Office Support)
Department: Information Technology
Location: Centurion (Office-based) – Limited travel within Gauteng required
Employment Type: Full-Time
Salary: Market-related, based on experience
About Us
We are a globally recognised, multi-disciplinary engineering firm renowned for delivering innovative solutions across a wide range of industries.
Our core expertise spans off-gas treatment, dust control, waste-to-energy recovery, and sustainable green energy innovations.
We serve sectors such as ferroalloys, steel, PGM production, nuclear, and pulp & paper, helping clients achieve operational excellence through advanced engineering design, fabrication, and implementation.
The Opportunity
We are seeking a Junior to Mid-Level IT Technician to provide first-line IT support to our internal teams across multiple locations.
This is a hands-on role, ideal for someone with a strong technical foundation, excellent problem-solving abilities, and a proactive attitude toward maintaining efficient IT operations.

POSITION INFO:
Key Responsibilities

• Provide 1st and 2nd level IT support to office-based users.
• Perform installation, setup, and maintenance of IT hardware and software.
• Troubleshoot and resolve issues related to computers, printers, and network devices.
• Conduct network cable installations (including RJ45 crimping and setup of surface boxes).
• Assist with Office 365 administration and support.
• Maintain and support IT infrastructure across multiple sites (Centurion, Olifantsfontein, Irene, and others as required).
• Liaise with external vendors or suppliers when necessary.
• Maintain documentation of IT procedures and support activities.

• Minimum 3 years' experience in IT support, installations, and administration.
• Solid understanding of Office 365 and related technologies.
• CompTIA A+ certification (or equivalent experience) – hardware and software installation/setup.
• CompTIA N+ certification (or equivalent experience) – basic network installation and troubleshooting.
• Valid driver’s license and own reliable vehicle (non-negotiable).
• Strong work ethic: punctual, trustworthy, self-driven, and reliable.

• Driver’s license (certified copy).
• Proof of own vehicle (public transport, taxi, train, or rides from friends/family are not accepted).
• Senior Certificate / High School Certificate with subjects and marks (certified copy).
• Relevant IT Qualifications and/or Certifications (e.g. CompTIA A+, N+) (certified copies).
• Full work history with references and contact numbers from after high school graduation, including supporting information for any gaps (unemployment, retrenchment, etc.).

• Gain exposure across multiple disciplines in a dynamic industry environment.
• Opportunities for career growth and skills development.
• Be part of an inclusive, collaborative workplace that values integrity and innovation.