KEY ACCOUNTS MANAGER

SUMMARY:
A pharmaceutical client is looking for Key Accounts Manager responsible for the creation, coordination, and execution of strategic business plans for key accounts within Adcock Ingram Prescription Division for pharmacies/wholesalers based on market and business analytics.

POSITION INFO:
Required Learning

• Bachelor’s degree in Business/Sales or equivalent
• 3 - 5 years’ experience in sales / key account management with 2 years in a management role
• Strategic customer management exposure within a Pharmacy/Wholesale environment
• Thorough knowledge of the Rx pharmaceutical market
• Computer literacy, and financial literacy

• Develop Key Strategic Account Plans in line with the Prescription Division Commercial Plans
• Driving business growth & improving commercial execution (Growing Sales, Revenue, Gross margins, within Pharmacies & Wholesalers)
• Responsible for the day-to-day commercial aspects of client business relationships, including compliance to contracts and or agreements, contact with customers, delivering sales calls, participation and preparation of meetings and negotiations.
• Manage expenditure within trade spend budgets and trading terms with the Key Customers
• Ensures that Prescription Division’s products and services are available to customer(s)
• Systematically analyses reports on sales results, expectations, market, competition and trends
• Overall coordination of negotiations around all business dealings connected to defined customer(s)
• Monitor stock levels key accounts/ wholesalers/distributors and advise on customer inventories
• Develop and nurture customer relationships with Buyers and or Wholesalers, ordering departments and internal stakeholders Supply Chain, Finance & Marketing
• Ensure reporting of weekly numbers to the KAM Lead/Cross-Functional Team so as to track performance & manage month-end close process effectively
• Management of Third-Party agencies on a national basis.