Key Account Manager

Recruiter:

Lesley Snyman & Associates

Job Ref:

3468389174

Date posted:

Wednesday, August 27, 2025

Location:

Johannesburg, South Africa

SUMMARY:
-

POSITION INFO:

Lead, coach, and drive performance across the Sales and Account Management team to support business development, growth, and customer retention.

Minimum Requirements and Qualifications:

Matric (post-matric qualification in sales or management advantageous)
5 years+ of proven experience in sales/account management within commercial cleaning/hygiene solutions, preferably within hospitality
Previous experience in sales management / managing a team
Valid driver's license and own reliable transport

Key Performance Areas:

Lead and manage a team of Account Managers
Develop and implement sales strategies to achieve team and individual targets
Monitor, track, and analyse sales performance
Conduct regular joint field visits to support team members in client meetings and ensure service standards are upheld
Resolve escalated client issues and maintain strong customer relationships
Compile and present sales performance reports to senior management
Assist with recruitment, onboarding, and training of new team members
Identify new market trends, competitor activity, and opportunities to upsell or cross-sell within existing accounts

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