SUMMARY:
We are seeking an experienced Key Account Manager to drive strategic growth and customer development
POSITION INFO:
Job Description: Key Account Manager Mechanical Seals– Jet Park
Overview
We are seeking an experienced Key Account Manager to drive strategic growth and customer development for our Industrial Seals business. This individual will be responsible for implementing sales strategies, managing key accounts, and generating new business across South Africa. The successful candidate will be instrumental in strengthening stakeholder relationships and ensuring customer satisfaction while delivering on profitability and volume targets.
Minimum Requirements:
- Diploma or Degree in Mechanical Engineering.
- Valid, unendorsed SA driver’s licence.
- 3–5 years of industrial/engineering product sales experience.
- Knowledge of Seals and/or industrial components.
- Strong background in handling tenders and RFQs.
- Track record of meeting/exceeding sales targets.
- Business development and strategic account management experience.
- Strong negotiation and interpersonal skills.
- Familiar with financial tools and commercial business understanding.
- Willingness and ability to travel extensively.
Desirable:
- In-depth knowledge of seals applications and industrial market value selling.
- Experience in managing multi-tiered distribution networks.
- Additional qualification in Sales, Marketing, or Business Management.
Mental & Physical Demands
- High-pressure, fast-paced environment requiring continuous multitasking.
- Strong analytical skills to review tenders and assess market opportunities.
- Self-motivated, decisive, and adaptable.
- Frequent travel and regular customer site visits required.
- Office-based tasks include CRM updates, reporting, and planning meetings.
Key Responsibilities
Strategic & Sales Functions:
- Develop and execute business strategies to achieve profitable growth in the industrial seals market.
- Drive Machined Seals sales through existing and new customer development.
- Generate and develop new business opportunities.
- Analyse market trends and identify growth areas.
- Ensure effective total quality management and customer satisfaction.
- Coordinate with cross-functional teams (engineering, customer service, distributors, etc.).
- Negotiate contracts and manage strategic customer relationships.
- Maintain accurate sales records using C4C (Customer for Customer) CRM tool.
- Account & Business Management:
- Prepare and manage key account business plans.
- Ensure full alignment of internal stakeholders to meet customer requirements.
- Lead contract discussions and resolve escalated customer issues.
Performance & Reporting:
- Achieve agreed sales, profit, and volume targets.
- Monitor performance metrics and deliver regular reporting.
- Drive business development and volume growth initiatives.
Leadership & Communication
- Act as a role model and brand ambassador.
- Influence both internal and external stakeholders at all levels.
- Present proposals, negotiate terms, and communicate complex information effectively.
- Share success stories, lessons learned, and sales best practices across the organization.
People & Asset Responsibility
- Maintain strong working relationships across cross-functional and cross-border teams.
- Responsible for proper care and use of company assets and equipment.
- Make informed decisions using market and customer data, escalating critical information where required.
Health & Safety
- Occasional exposure to risk when travelling or conducting on-site customer visits. Adheres to all health and safety protocols in both office and industrial environments.
Remuneration
Salary: Negotiable based on qualifications and experience
Benefits: Market-related (details available during the interview process)
