Key Accounts Associate

SUMMARY:
Are you passionate about building relationships, closing deals, and making a real impact? We’re looking for a confident, driven, and people-oriented Key Accounts Associate to become a valuable part of our growing team. This is more than just a sales role — it’s an opportunity to build meaningful client partnerships, create exceptional customer experiences, and contribute directly to the growth and success of the business.

POSITION INFO:
JOB DESCRIPTION:


Job Title: Key Accounts Associate
Employment Type: Permanent
Work Location: Fully Remote


JOB CONTEXT:


We’re looking for an energetic, people-loving Key Accounts Associate who thrives on building relationships, closing deals, and creating opportunities. If you’re passionate about sales, enjoy thinking outside the box, and love turning customers into long-term partners, this role is for you. You’ll play a key role in growing accounts, driving sales success, and delivering exceptional client experiences while being part of a fast-paced, dynamic team.


KEY OUTPUTS:

• Understanding of the marketplace relative to product offering and client base demographics.
• Searching for and capitalizing on new product opportunities positioning and branding for the respective product range in client stores.
• Together with respective Brand or Category managers, developing product launch programs as well as formulation of customer days or product awareness campaigns within the client portfolio.
• Liaising with Senior Management and ensuring that sales targets are met.
• Analysing current marketplace and ensuring feedback is given regarding important market and competitive information.
• Training clients on products as and when required.
• Executing sales strategies.
• Generating new leads and developing existing customers.
• Responding to customer enquiries.
• Achieving high sales targets and goals.
• Building new business relationships using existing industry contacts.
• When required, giving sales presentations to various levels of audiences?
• Managing employer’s expectations, client relationships and providing these with excellent service and support.
• Providing feedback regarding suggestions for improvement and market research.
• Ability to deal with and respond to high volumes of emails.
• As and when required, liaising with any business partner regarding exhibitions/ customers’ day of any type with reference to the companies Dynamics and attends these events and or arranging these events.
• Quotation formulation and follow up of these.
• Attending Sales Meetings and providing the necessary information/ statistics.
• Planning as well as submission of weekly calls and reporting on weekly activities.
• Customer account maintenance.
• Attending of ad hoc training sessions.
• Find and capitalize on new product opportunities and possible turnkey projects by positioning the brand of the company in these customers.
• Compile accurate and precise calendar entries with a briefing on what transpired during sales calls.

• Experience and or knowledge in an Electrical manufacturing/sales environment
• An Electrical or similar technical qualification will be advantageous.
• 3 to 5 years in related sales role
• Technical product knowledge of our products will be preferable.
• Proven marketing and sales competencies and ability to analyse market and set new strategy.
• Ability to establish new markets/ establish new business relationships and train clients on products.

• Strong sales and negotiation skills.
• Excellent communication and relationship-building abilities.
• Customer service and client management knowledge.
• Ability to identify customer needs and provide effective solutions.
• Strong organisational and administrative skills.
• Ability to forecast sales and analyse sales performance.
• Creative thinking and problem-solving abilities.
• Confidence in developing innovative sales strategies.
• Good time management and multitasking skills.
• Attention to detail and accuracy in maintaining customer records.
• Ability to work independently and within a team.

• Negotiable depending on Qualifications and Experience.