Key Accounts Manager

Recruiter:

Network Recruitment

Job Ref:

NFR006394/CPi

Date posted:

Tuesday, April 29, 2025

Location:

Cape Town, South Africa

SUMMARY:
Take the first step in exploring new career opportunities today.

POSITION INFO:
Our client is on the lookout for a hardworking Key Accounts Manager to join their team close to the Cape Town International Airport. Duties: Monitor service levels, volumes, payment cycles, credit notes, and write-offs. Ensure accurate data integrity and timely estimate submissions. Track lost business, red accounts, and log call plans on MS Dynamics. Coordinate training, rate negotiations, action plans, and customer surveys. Ensure compliance with client SOPs, safety requirements, and internal reporting systems. Support tender processes and ad hoc reporting for management. Uphold professional conduct in line with company standards. Manage a portfolio of clients across all lifecycle stages Maintain executive sponsor relationships and client engagement. Oversee account openings, updates, and ensure all client documentation is current. Handle contract negotiations and risk mitigation. Present and implement new products, strategies, and continuous improvement initiatives. Respond to client queries and manage SLAs through regular reporting and reviews. Identify growth opportunities and maintain account plans for top clients. Compile and present business, performance, and management reports. Job Experience & Skills Required: Completed B.com degree (logistics) and postgraduate degree Minimum 8+ years in freight forwarding Customer facing role experience Advanced Excel skills MS Dynamics experience Logistics\/ Freight industry experience If you are interested in this opportunity, please apply directly. For more finance jobs, please visit If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles \/ positions.

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