Key Accounts Manager

Recruiter:

HR Genie

Job Ref:

KAM

Date posted:

Wednesday, May 26, 2021

Location:

Durban, South Africa

Salary:

Market related

SUMMARY:
*Acquiring a thorough understanding of key customer needs and requirements.

POSITION INFO:

Our Client, a Leading Distributor of Butchery Equipment and Cookware in the FMCG industry is looking for a Key Accounts Manager to join their team.

*Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition, account retention.
*Acquiring a thorough understanding of key customer needs and requirements.
*Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives and bringing in new clients.
*Ensure the correct products and services are delivered to customers in a timely manner.
*Serve as the link of communication between key customers and internal teams.
*Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
*Play an integral part in generating new sales that will turn into long-lasting relationships.
*Meeting all client needs and deliverables according to proposed timelines.
*Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
*Must have People, Communications Analytical and Interpersonal Skills.

Key Skills
Excellent customer service skills.
*Friendly disposition.
*Flexible work hours.
*Ability to multitask.
*Ability to remain calm and professional with difficult customers.
*Ability to work well in a team.
*Proven and varied installation experience.
*Capacity to use discretion when examining installation instructions.
*Excellent verbal communication skills.
*Ability to seek clarification when presented with ambiguous requests.
*Physically fit.
*Available to tend to late call-outs on occasion.

Job Role: Key Accounts Manager

Industry: Accountancy / Finance

Salary: Negotiable

Required Skills

3 Years of Experience

Qualifications

*Matric Certificate.
*License and Own Vehicle.
*Sales or Customer Service Experience.
*Strong Technical Knowledge.
*Experience in Kitchen Machinery Installations would be an Advantage.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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