Key Accounts Manager - Spices - Meat Processing - KwaZulu-Natal

SUMMARY:
A well-known and established spices, seasoning, meat equipment food packaging manufacturing company requires the above to be responsible for managing key accounts as well as developing new business within the meat processing and food industry.

POSITION INFO:
Minimum requirements for the role:

• A tertiary qualification in a related field is preferred for this role but is not essential.
• Previous sales experience having worked in a sales role selling products into the manufacturing industry within the food spices, seasonings or food ingredient raw material or meat processing industry is preferred.
• The successful candidate must have excellent communication and interpersonal skills.
• Must have excellent sales and negotiation skills.
• Strong ability to combine product knowledge with sales acumen to influence purchasing decisions.
• Excellent communication, presentation, and negotiation abilities.
• Understanding of food production, culinary applications, or seasoning blends is advantageous.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM Systems.

• Managing key accounts within the seasoning, spices and meat processing industries.
• Building and maintaining strong, trust-based relationships with key clients.
• Developing and implementing account plans to achieve sales targets, identify new opportunities, and drive revenue growth.
• Regularly assessing client needs, understanding their business objectives, and providing tailored solutions.
• Identifying upselling and cross-selling opportunities to expand existing accounts and generate new business.
• Addressing client concerns, resolving issues promptly, and ensuring customer satisfaction.
• Tracking account performance, preparing reports, and providing insights to internal stakeholders.
• Managing contract negotiations, renewals, and pricing discussions.
• Negotiating pricing, terms, and contracts to ensure profitable outcomes while maintaining customer satisfaction.
• Achieving monthly and annual sales targets through effective territory management.
• Monitoring competitor activity, market trends, and customer feedback to identify growth opportunities.
• Providing exceptional customer service by resolving queries, handling complaints, and ensuring timely delivery of products.