L3 Service Desk Network and Security Engineer

Recruiter:

Six Sense Consulting

Job Ref:

JHB000940/MS

Date posted:

Thursday, June 2, 2022

Location:

Johannesburg, South Africa

Salary:

Annually

JOB SUMMARY:
A well-established business is seeking L3 Service Desk Network and Security Engineer.
The primary objective of a L3 Network and Security Engineer is to ultimately provide escalated support as well as provide proactive administration on all company network and security offerings .

JOB DESCRIPTION:

QUALIFICATIONS:

Own Vehicle and driver’s license
Minimum CCNP
Minimum Fortigate NSE4
Minimum 5 years working in an IT Service Desk environment
Minimum 5 years working on Fortinet Products – EMS and Fortigate

DUTIES AND RESPONSIBILITIES:

The primary role is to provide advanced networking and firewall support to all SLA clients
Identify and provide proactive client management strategies, processes, and procedures
Provide 3rd line VOIP and Wi-Fi administration and support.
Provide 3rd line Mimecast support
Provide trend analysis on IT issues and create remediation plans
Provide 3rd line support on the SLA client monitoring solution
A good understanding on Active Directory, O365 Exchange, Intune, and Azure
Periodic maintenance on all Network and Security offering across all SLA clients
Technical Lead on all internal and client networking and security projects
Contribute to identifying growth opportunities and initiatives
Design, document, implement, manage, and report on processes, procedures, and policies
Provide a mentor role to all L1 and L2 support tier staff

Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.
However, please keep a lookout on our website, for available positions which may be inline with your career aspirations.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

IT Service Delivery Manager
Location: Johannesburg
Salary:
1 day ago

Line Coordinator (Production Team Leader) – Manufacturing Environment (3 month contract to perm)
Location: Johannesburg
Salary:
1 day ago

Sales Operations Business Admin
Location: Centurion
Salary:
3 days ago

Administrator Graduate Internship
Location: Johannesburg
Salary: Stipend
Our client based in Boksburg is seeking a motivated Admin Intern to join their team for a 12 Month Internship. This role offers exposure to front-office duties, office administration, and sales support, providing a well-rounded internship experience for a graduate eager to learn and grow.
4 days ago

IT INFRASTRUCTURE AND OPERATIONS MANAGER
Location: Pretoria
Salary: Market related
This person is responsible for maintaining and managing an organization's technology infrastructure.
4 days ago

Client and Participant Support Associate
Location: Johannesburg
Salary:
6 days ago

ISP Support Desk Technician
Location: Johannesburg
Salary: 18 000 Monthly
Exciting opportunity for a service desk Technician.The company is a well-established ICT service provider who have invested substantial capital and resources into next generation voice and data network architecture, enabling them to deliver quality, industry-leading products and services backed by a dynamic team of individuals who share a passion for technology.Located in Johannesburg Northern Sub...
7 days ago

Sales Customer Service Manager
Location: Midrand
Salary:
Are you a results-driven leader with a passion for service excellence and team development?Our global client, a leader in operating systems with a growing Midrand presence, is seeking a hands-on Customer service Manager who can work independently, mentor teams, and drive continuous improvement in service delivery.You’ll join a dynamic management team during an exciting expansion phase. The r...
8 days ago

Recruitment Consultant
Location: Pretoria
Salary:
High performance starts here.
8 days ago

Applications Administrator and Developer
Location: Johannesburg
Salary: Market related Monthly
Role: Responsible for the administration, configuration, maintenance of our clients SaaS platforms and their data. Contribute to the development, implementation and integration of SaaS applications, databases and reporting functionality. Collaborate with the Digital Transformation team, ensuring system stability, upkeep and progress on our client’s digital journey and milestones are achieved...
8 days ago

L3 Service Desk Network and Security Engineer

Similar jobs you might be interested in:

Create a free job alert for L3 Service Desk Network and Security Engineer in Johannesburg