SUMMARY:
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POSITION INFO:
We are looking for an organised, proactive and detail-oriented Freight Scheduler who thrives in a fast-paced operational environment. If you are confident communicating with clients and internal teams, enjoy solving logistical challenges, and take pride in optimising fleet performance while maintaining high service levels this is an excellent opportunity for you.
RESPONSIBILITIES:
- Contact all clients on a daily basis to determine vehicle and load requirements.
- Accurately capture all load details on the system, including dates, times, locations and order numbers.
- Plan and schedule available vehicles to meet client needs while optimising fleet utilisation.
- Record all loads on our internal software program.
- Issue clear load instructions to Freight Controllers for the coordination of loading, transport and offloading.
- Monitor loading and transport progress via Freight Controllers and liaise with clients on status updates.
- Identify and manage non-conformances, escalating issues where required to the Operations Manager.
- Arrange subcontracted vehicles when company fleet availability is insufficient.
- Ensure subcontractors receive load confirmations with full terms and conditions prior to loading.
- Oversee subcontracted loads as if they were company-owned vehicles.
- Undertake advance planning of vehicles returning to the depot.
- Coordinate fleet maintenance planning in collaboration with the Technical Department.
- Communicate cross-hooks and mechanical requirements to Fleet Control and Yard Control.
- Compile and oversee customer performance, turnover and efficiency reports.
- Ensure fleet operations comply with agreed client service levels and company policies.
REQUIREMENTS:
- Previous experience in freight planning, logistics coordination or fleet operations
- Good knowledge of the South African road network and geographic landscape
- Comfortable working with digital planning tools, operational systems and electronic reporting platforms used in logistics environments
- Proven administrative capability within an operational or planning environment
- Willingness and availability to work after hours when required, as this role is not strictly a 9-to-5 position
SKILLS REQUIREMENTS:
- Strong planning, organisational and multitasking skills, with the ability to coordinate multiple moving parts simultaneously
- Ability to work well under pressure in a fast-paced, time-sensitive operations environment
- Effective problem-solving and decision-making skills, with strong attention to detail and accuracy
- Good verbal and written communication skills, with the ability to work confidently with drivers, clients and internal teams
- A team-oriented mindset, with the ability to take ownership, show leadership and support operational goals
