Lead IT Manager

SUMMARY:
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POSITION INFO:

• Responsible for the customization and implementation of local IT systems and processes.
• Assist with second-level hardware and software support.
• Responsible for optimizing IT processes to match changing business requirements.
• Support ad hoc IT Projects within the IT department and relevant departments.
• Conducts regular of IT training (business systems) to end-users.
• Responsible for problem-solving within the IT context.
• Responsible for IT service, advice, and support to internal customers, including all end-users and plant management.
• Assists in budgeting for IT expenses, including the purchase of new equipment and software when necessary.
• Ensure backups of all business data are done regularly and tested in both live and offline environments.

Ideal Experience and Qualifications:

• Must be in possession of a 4-year National Diploma in Information Technology or Information Systems / Bachelor of Commerce degree in Information Technology.
• At least 5 to 7 years of working experience within the IT field. 2 of these years must be at the analyst level.
• Microsoft SQL Server and VMWare certified. Not negotiable.
• Microsoft Certifications (MCSE or MCSD) certified or studying towards to.
• Enterprise resource planning systems (ERP).
• Just in Time business systems. (JIT)
• Electronic Data Interchange. (EDI)
• Warehouse applications and scanner technologies.
• Microsoft Office Suite and Database Technologies.
• JAD (Joint Application Design) and RAD (Rapid Application Development).

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