Lead: Product Development (CH1236) (Fully Remote)

SUMMARY:
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POSITION INFO:

Our client, a respected organisation in the fraud prevention and financial crime risk management sector, is looking to appoint a Product Development and Business Analysis Lead.

This role will focus on identifying, designing and coordinating products, solutions and services that support fraud prevention, detection and risk mitigation. The role requires a strong blend of business analysis, product development, IT project coordination, stakeholder engagement and operational risk awareness.

The ideal candidate will be able to translate business needs and market opportunities into practical, technically viable solutions, while working closely with internal teams, members, external stakeholders and technology partners.

Minimum Requirements

• Relevant tertiary qualification, preferably in Information Technology, Business Analysis, Product Management, Project Management or a related field.
• Business Analysis, Product Management or Project Management certification will be advantageous.
• Minimum of 3 years’ experience in IT Project or Programme Management, Product Development, Business Analysis or a closely related role.
• Experience drafting business requirements, process documentation, system solution documentation and/or change requests.
• Experience in operational risk, financial crime risk management, fraud risk management or financial services will be highly advantageous.
• Strong ability to translate business needs into technical solution requirements.
• Comfortable engaging with both business and technical stakeholders.

Key Responsibilities

• Identify business needs, member requirements and market opportunities for new or enhanced products and solutions.
• Design, develop, facilitate or source solutions that support fraud prevention, detection and risk mitigation objectives.
• Conduct stakeholder workshops to gather, clarify and document business requirements.
• Translate business requirements into clear documentation for system analysts, developers and technical teams.
• Compile scoping documents, business requirement specifications, change requests, process documents and risk assessments where required.
• Coordinate solution testing, UAT, QA review and rollout activities.
• Analyse business processes and operational workflows to identify improvement opportunities.
• Engage with members, partners, vendors and stakeholders to understand needs and support solution adoption.
• Use fraud risk and operational insights to inform product design, enhancement and viability.
• Communicate effectively between business and technical teams and present product concepts clearly.

Key Skills and Competencies

• Strong business analysis and requirements-gathering skills.
• Solid understanding of IT project lifecycles and solution delivery.
• Process analysis, documentation and improvement skills.
• Ability to coordinate cross-functional and decentralised teams.
• Intermediate data analysis capability and operational insight interpretation.
• Testing coordination skills, including UAT and QA result review.
• Risk identification, assessment and mitigation skills.
• Strong stakeholder engagement and relationship-building ability.
• Excellent written and verbal communication skills.
• Professional, organised and able to manage multiple priorities.

Additional Requirements

• Own transport for local meetings and travel to and from the office when required.
• Strong English communication skills.
• Comfortable working in a purpose-driven environment focused on fraud prevention and member value.

Ideal Candidate Profile

The ideal candidate is a structured, analytical and solutions-driven professional who enjoys working at the intersection of business, technology, product development and stakeholder engagement.

General

• We are committed to fair and inclusive hiring. All suitably qualified applicants are welcome to apply.
• Preference may be given in line with our client’s Employment Equity plan and applicable legislation.
• Applicants must have the legal right to work in South Africa at the time of application.
• Only shortlisted candidates will be contacted. If you do not hear from us within 30 days, please consider your application unsuccessful.
• Please include your current remuneration (CTC), salary expectation, and notice period (optional but helpful for screening).
• By applying, you consent to the processing of your personal information for recruitment purposes in accordance with POPIA.