Lead Specialist: IT Operations and Wagering Systems

Recruiter:

4Racing

Job Ref:

ITOPS/4R/03112026

Date posted:

Wednesday, November 11, 2026

Location:

Johannesburg, South Africa

Salary:

Annual Salary, Retirement Fund

SUMMARY:
To act as a technical and operational specialist within IT Operations, supporting and enhancing wagering systems, automation and real-time operations. The role bridges technical execution and operational oversight, driving innovation, system optimisation and operational resilience.

POSITION INFO:
Wagering Systems Support and Operational Excellence Supports and enhances wagering system operations across all environments Assists in race day operational oversight (start, live, end-of-day), including system readiness and operational accuracy Automation, Scripting and Software Development Develops scripts, tools and automation to improve operational efficiencies Builds utilities for monitoring, reporting and system control Automates repetitive operational processes (e.g. reporting, validation) Systems Analysis, Optimisation and Innovation Analyses system performance and identifies bottlenecks Recommends improvements to wagering systems and processes Participates in system upgrades, testing and deployments Researches new technologies relevant to betting and IT operations Drives innovation aligned with industry trends Incident, Problem and Root Cause Analysis Investigates and resolves complex system and operational incidents Conducts root cause analysis (RCA) Develops preventative solutions and automation fixes Supports incident management during live racing events Data, Reporting and Decision Support Develops and enhances operational reports and dashboards Analyses wagering data for trends, anomalies and insights Supports decision-making with data-driven insights Ensures data accuracy and integrity Stakeholder Collaboration and Knowledge Sharing Works closely with the IT Operations leadership team Collaborates with developers, technicians and operations teams Provides technical guidance and knowledge sharing Supports training and the upskilling of operational staff Leadership Development and Succession Readiness Shadows the Senior Manager in strategic and operational decisions Participates in planning, budgeting exposure and governance activities Develops leadership, decision-making and business acumen

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