Leisure Specialist - Inbound Travel - Hybrid

SUMMARY:
Leisure Specialist - Inbound Travel - Sandton but mostly work from home

POSITION INFO:

General

Will report to the Travel Manager.
The individuals’ primary role will be to promote and maintain business for the department or as requested by the immediate manager.
Highly competitive environment with tight deadlines.
Wide area of responsibility.
Working hours will be negotiated, but the individual may be required to work beyond normal working hours from time to time.

Main purpose
Design tailor-made programs for existing and new clients
Demonstrate ability to write creatively
Maintain constant contact with clients and agencies
Ensure and maintain good relations with clients and agencies
Brainstorm ideas based on given briefs and budgets
Complete a cost analysis, detailed proposal and Itinerary per request
Travel on site inspections when required
Travel on educationals, when opportunity is made available
Meet and greet clients at the airport
Compile and book all services based on itineraries
Source any relevant information the client may require i.e. day tours, amendments, re-quotes and additions
Ensure contracts are drawn up between the company and client
Ensure invoices are sent to clients and ensure timeous payments are made
Ensure payments are made timeously to suppliers
Responsible for final invoicing and reconciliation
Maintain and increase gross profits on programmes
Attend all weekly team meetings (not applicable if working remotely) and status meetings (dial in if working remotely)
Copying in of all relevant parties on correspondence
When requested, provide assistance and support to team members.

Qualifications and experience
Grade 12 certificate
Experience in a leisure specialist role (ideally inbound travel
In depth knowledge of South Africa, specifically Cape Town, Garden Route & Safari Destinations and Southern Africa, specifically Zambia, Zimbabwe, Botswana & Namibia and East Africa, specifically Zanzibar, Tanzania, Kenya, Rwanda, Uganda
Knowledge of Mozambique, Mauritius and Seychelles, an added advantage
Knowledge of MS Office (Outlook, PowerPoint, Excel and Word)
Knowledge of Travel Logic, WETU & Amadeus and added advantage

Inherent requirements

• A highly professional and presentable individual
• Self-starter with excellent attention to detail
• A high level of integrity and ethical conduct
• A team player
• Quality focus
• Excellent administrative and coordination skills
• Excellent interpersonal and communication skills
• Excellent negotiation ability
• Cognizant of punctuality
• The ability to perform under pressure
• Problem-solving ability
• Strong decision-maker
• Excellent time management skills
• The ability to plan and organize efficiently
• Strong financial skills

Salary - R23 000pm CTC

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