Lodge General Manager

SUMMARY:
-

POSITION INFO:

Responsibilities

 

• Responsible for the overall efficient running of the lodge
• Manage the various departments within the lodge – including financial, housekeeping, F&B, amenities, grounds
• Assist with the HR function of the staff - including discipline, leave, wages, scheduling, staffing
• Monitor and manage administration – stock control, cash, budgets
• Financial control of budgets, cash handling, cash flow, forecasts
• Monitoring of all respective costs
• General maintenance which includes property, all amenities, equipment and vehicles
• Managing and resolving of guest’s complaints as well as special requests
• Submission of relevant reports and feedback
• Events management
• Ensure compliance of all standards at the required level for the lodge
• Follow up on enquiries and potential sales
• Co-ordination of projects for the lodge

 

Requirements

• Grade 12
• B Com financial degree is essential (an equivalent Diploma may be considered)
• MUST HAVE at least 5 years in a Senior Management role in a lodge environment
• Previous experience in a 5* establishment is preferred
• Fully computer literate – MS Office
• Experience with POS systems is essential
• Good understanding of accounts and accounting principals
• Passionate about people and have excellent customer interaction/care skills
• Hands on approach to customers
• All round skills and understanding related to the efficient running of a Lodge
• Good leadership and staff interaction is a must
• Must be professional and presentable
• Valid driver’s license

• South African citizens only

 

---