Lodge Manager

Recruiter:

Bright Search Recruitment (Pty) Ltd

Job Ref:

JHB002888/Tori

Date posted:

Sunday, May 10, 2026

Location:

Welgevonden, South Africa

SUMMARY:

·Ë.Key Responsibilities
Lead and manage the Heads of Department (HOD) team across all operational areas, including health & safety and staff welfare
Ensure the guest experience consistently meets and exceeds luxury hospitality standards
Oversee and enforce operational procedures and service standards across all departments
Maintain lodge infrastructure and facilities in line with company standards and expectations
Delegate daily responsibilities to HODs, ensuring clear communication of duties and performance expectations
Monitor team productivity and provide ongoing, constructive feedback and support
Drive financial efficiency through effective cost control and implementation of cost-saving initiatives
Engage with guests in a professional and welcoming manner, handling queries and resolving concerns promptly
Report regularly to the General Manager on operational performance and key developments
Foster a safe, healthy, and supportive working environment, including oversight of staff accommodation and meals
Ensure clear and consistent communication between management and departmental teams
Build and maintain strong relationships with the local community, suppliers, and contractors
Uphold and communicate the vision, mission, and values of the company to all team members

POSITION INFO:
' Skills & Competencies

Strong operational knowledge across all lodge departments, including front office, housekeeping, food & beverage, and maintenance
Sound understanding of labour legislation in South Africa
In-depth knowledge of health & safety regulations and compliance standards within the hospitality industry
Solid understanding of fair labour practices and HR procedures
Excellent verbal and written communication skills, with the ability to engage confidently at all levels
Strong time management and project management capabilities, with the ability to prioritize effectively
Proven leadership skills, with the ability to motivate, inspire, and lead by example in a team-driven environment

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