Lodge Manager

SUMMARY:
An exclusive safari lodge on the banks of a river in the Greater Kruger region is seeking an experienced and hands-on LODGE MANAGER to oversee its operations.

POSITION INFO:
This is a role for someone who thrives on independence and can run a small operation to a five-star standard, from guest hosting through to staff and budget management. You'll lead a small team of two, so this suits someone equally comfortable rolling up their sleeves as they are managing admin and reporting. Core Criteria: Matric, plus a Hospitality Diploma or similar qualification Proven experience managing a lodge or similar hospitality operation independently Strong administrative and reporting skills, non-negotiable Excellent people management skills, with the ability to lead and motivate a small team Unquestionable honesty and integrity, essential for this role Computer literate (Microsoft Office, reservation systems, email and reporting platforms) Financial or accounting background advantageous, with the ability to manage budgets Strong problem-solving and decision-making ability Excellent written and spoken English Professional, presentable, and a natural host Core Responsibilities: Oversee all day-to-day lodge operations, guest services, and reservations Host guests and ensure a consistently exceptional, personalised experience Manage bookings, check-ins, invoicing, and payment reconciliation Coordinate game drives and liaise with guiding teams on safari logistics Supervise housekeeping, kitchen, grounds, and general upkeep of the property Conduct regular inspections of rooms and public areas, before arrivals and after departures Manage preventative maintenance, minor repairs, and contractor appointments Lead and manage a small on-site team, including scheduling and performance Control stock, monitor budgets, and manage supplier invoices and approvals Compile and submit regular reports to the owners on occupancy, performance, and operations Ensure compliance with health and safety standards and grading requirements On Offer: Package of R35,000 package per month inclusive of medical aid, provident fund, onsite accommodation and allowances. Live-in position