Logistics Manager

SUMMARY:
A leading logistics and telecoms solutions provider is looking for a hands-on Delivery Manager to take full responsibility for reverse logistics, material management, inventory control, and customer fulfilment.

You’ll oversee all aspects of warehouse operations—from receiving and testing equipment to order dispatch and recycling—ensuring efficiency, accuracy, and client satisfaction.

POSITION INFO:
Key Responsibilities

• Oversee full warehouse logistics operations: receiving, stock control, refurbishment, dispatch, and reverse logistics
• Ensure accurate processing, documentation, and system recording of all materials (both serialized and non-serialized)
• Manage technical workflows related to hardware testing, reuse preparation, and responsible disposal of obsolete items (e.g., PCBs)
• Lead timely and accurate order fulfilment with high attention to packaging standards and delivery schedules
• Monitor inventory accuracy, stock quality, and audit readiness across systems and physical storage
• Manage departmental budgeting and reporting, including tracking and optimizing delivery costs
• Proactively resolve customer delivery issues, complaints, and queries in a professional and timely manner
• Develop, coach, and support a small warehouse team with a focus on continuous improvement and accountability
• Uphold and improve processes to ensure high levels of compliance, productivity, and customer satisfaction

• Accuracy and timeliness of inbound and outbound deliveries
• Inventory data integrity and reporting turnaround
• Compliance with internal SLAs and audit requirements
• Adherence to departmental budget and cost-saving targets
• Customer satisfaction related to logistics and delivery performance

• Minimum 5 years of experience in logistics or warehouse management, preferably in a high-volume or technical environment
• At least 3 years in a supervisory or team leadership role
• Solid understanding of inventory systems, stock lifecycle, and warehouse operations best practices
• Proficiency in Microsoft Office, particularly Excel; ability to adapt to new systems and tools quickly
• Exposure to electronics, telecoms, or technical asset recovery sectors is a strong advantage

• Analytical and process-oriented, with a high standard of accuracy and attention to detail
• Confident and clear in communication, capable of engaging effectively with teams and leadership
• Solutions-driven, with the ability to identify and implement process improvements under pressure
• Technically competent, with experience in using warehouse management systems and reporting tools
• Flexible and adaptable, able to operate at both strategic and hands-on levels in a fast-paced, evolving environment