SUMMARY:
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POSITION INFO:
Who are we:
We are a fast-paced organisation with a collaborative and dynamic environment. Marketing is central to driving growth, engagement and retention across multiple products and services.
Who are we looking for: Loyalty and Rewards Specialist who will be responsible for designing, implementing and optimising loyalty and rewards initiatives that drive customer engagement and retention. This role focuses on creating data-driven, CRM-based reward programmes and campaigns that enhance the customer journey, encourage repeat activity and build long-term loyalty.
What will you do:
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Build and optimise CRM-led loyalty and rewards programmes
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Drive retention through smart lifecycle journeys
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Track performance, ROI and continuously optimise
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Collaborate with Marketing, Product and Data teams
What will you need:
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3-5 years’ experience in Marketing and Operations/Admin
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Strong CRM, analytics and collaboration skills
