MIT Professional Services Manager

SUMMARY:
Oversee all matters relating to the MIT Professional Services team and manage our Professional services team. Professional Services Manager will work collaboratively with new clients, the MIT Management team, and various stakeholders within the company to ensure the delivery of new products to all MIT customers.

POSITION INFO:

Job Objectives

• Conduct interviews, hire and train new technical Professional/IT staff
• Provide guidance and insight to upper management
• Provide Project Reports and ensure team KPI’s are met
• Contribute to product design and establishment of requirements
• Delegate technical responsibilities and monitor the progress of projects
• Oversee project operations and ensure that product deliverables are met.
• Provide guidance and mentorship to the members of the Technical Team reporting to you.
• Work closely with the MIT Support manager during all phases of the implementation of a project
• Liaise with PMO team on new and current projects, ensure OLA’s are setup and being met.
• Find new and innovative ways to bring implementation cost and turnaround times down

Job Skills

• Networking & Routing
• Microsoft Products (Server, Exchange, O365, M365 and Azure)
• Veeam and other backup Products
• Firewalls
• Remote Management Software

Minimum Requirements

• Matric
• Veeam Certified Engineer (VMCE)
• Azure AZ 103
• MS O365
• Kaseya VSA / BMS administrator
• Fortinet NSE 4 & 5
• AZ 300, AZ 301
• Vmware VCADBT (Associate Certification (VCA))
• AWS Certified Cloud Practitioner
• Project Management certification
• Server Experience. 2012 R2 and above – 5 Years
• Networking Experience – 5 Years 
• Office 365 Experience – 5 Years
• Fortigate Experience – 5 Years
• Veeam Backup solutions experience – 3 Years
• Altaro Backup solutions experience – 3 Years
• Azure Experience – 2 Years

NB! This job is now closed. You can apply for other jobs by uploading your CV.