Maintenance Manager

SUMMARY:
Equisite Safari Lodge Collection in Botswana is looking for a very strong MAINTENANCE MANAGER

POSITION INFO:
This position requires the ability to oversee all technical operations, particularly those related to water and power, across a portfolio of luxury lodges, staff villages, and reserve infrastructure. This role requires a strong focus on sustainability, preventative and reactive maintenance, and the operation and enhancement of critical systems such as solar power, electrical networks, water treatment and distribution, and general infrastructure. Responsible for maintaining and improving operational standards in line with the brand’s commitment to world-class guest experiences and environmental stewardship.

Candidate requirements;

• Minimum of 3–5 years in a senior maintenance or technical management role in a lodge, resort, or similar hospitality environment.
• Proven experience in the management and operation of solar systems, water purification and greywater treatment, electrical systems (single and three-phase), plumbing and sewage systems, refrigeration and air-conditioning, and general building maintenance.
• Formal qualifications or certifications in Electrical, Solar Installation, or Mechanical Maintenance are preferred.
• Proficient in reading and interpreting technical diagrams, construction drawings, and electrical schematics.
• Must have a valid Driver’s License.
• Strong leadership with the ability to mentor and develop teams.
• Exceptional organizational and time-management skills.
• Analytical thinker with a problem-solving mindset.
• Excellent verbal and written communication skills.
• High attention to detail and commitment to quality control.
• Able to work effectively in multicultural, remote, and high-pressure environments.
• Strong sense of personal ownership, accountability, and initiative.

• Maintain accurate records of staff attendance, leave, and HR related documentation in coordination with Human Capital (HC) department.
• Administer performance reviews, conduct disciplinary hearings, and promote staff wellness and retention.
• Manage procurement, inventory control, and negotiate with suppliers for the best pricing and quality assurance.
• Maintain records of all tools, materials, and machinery; ensure regular servicing and safekeeping.
• Implement, monitor, and continuously improve sustainability programs in line with corporate targets.
• Lead initiatives to reduce energy consumption, improve water use efficiency, and manage waste responsibly.
• Support Lodge Managers in the development of monthly maintenance and annual CAPEX budgets, ensuring accurate forecasting and cost control.
• Oversee the procurement and stock management of maintenance supplies, tools, and materials with strict budget adherence.
• Maintain administrative systems for maintenance reporting, work order tracking, procurement, and cost allocation.
• Ensure compliance with all financial processes, including invoice processing and stock reconciliations.
• Recruit, onboard, and manage technical staff including electricians, plumbers, carpenters, painters, and general maintenance workers.
• Provide continuous training and upskilling in best practices, safety procedures, and sustainability protocols.
• Foster a team culture focused on pride in craftsmanship, accountability, and continuous improvement.
• Provide expert advice and strategic direction on all maintenance-related activities across lodges, staff villages, and the reserve.
• Manage both reactive (breakdown) and proactive (preventative) maintenance to uphold and exceed operational standards.
• Oversee the deployment and scheduling of all maintenance personnel and contractors, ensuring optimal staffing and productivity.
• Conduct routine inspections and audits of all physical infrastructure, including buildings, energy systems, water systems, and staff facilities.