SUMMARY:
A gorgeous, privately owned game park and spa in KZN is looking for a capable MANAGEMENT COUPLE to take charge of the property together.
POSITION INFO:
The property offers luxury tented accommodation, a restaurant, bar, spa, and conferencing and wedding facilities, so all-round hospitality experience across guest-facing and back-of-house operations will serve you well here. The ideal pairing would bring an F&B Manager and a General Manager skill set, though any combination of relevant experience will be considered. Core Criteria: Previous experience in senior lodge management, food and beverage management, or general management within a luxury hospitality setting Strong understanding of front-of-house and back-of-house operations, including F&B service standards and stock control Proven staff management, training, and leadership ability Sound financial acumen: budgeting, cost control, and reporting Experience with reservations and lodge management software Excellent guest relations skills and a polished, professional manner Ability to run a remote property with independence and sound judgement Flexible, resilient, and comfortable with the demands of a live-in bush environment Candidate Responsibilities: Oversee the day-to-day running of the lodge, spa, and conferencing operations Manage food and beverage operations, including menu input, stock control, and service standards Lead, train, and manage lodge staff across departments Handle guest relations, ensuring a seamless and memorable stay from arrival to departure Manage budgets, costings, and monthly reporting Oversee supplier relationships, ordering, and stock management Ensure health, safety, and hygiene standards are consistently maintained Coordinate with reservations to manage occupancy, weddings, and conferencing bookings Step in across departments as needed to maintain smooth operations Package Offer: This is a live-in position for couples without children A live-out option may be considered for couples with children (schools are accessible nearby) Pets may be considered for the right candidates