Management and Customer Service Manager

Recruiter:

Fempower

Job Ref:

942728919

Date posted:

Tuesday, July 26, 2022

Location:

Cape Town, South Africa

JOB SUMMARY:
-

JOB DESCRIPTION:

Requirements:

A Bachelors Degree in Administration or an equivalent qualification will be advantageous
3 – 4 years experience in successfully managing people and processes in an order fulfillment department
Exceptional customer focused approach (Internal & External)
Experienced in developing and motivating a team towards success
Exceptional attention to detail and accuracy
Demonstrate well-developed communication skills at all levels
Must be able to work independently, while delivering on time under pressure
Display well-developed numerical reasoning and problem-solving skills

KPAs:

Ensure consistent practices and processes being applied.
Provide both internal and external customer service and support.
Ensure all manual documentation are captured monthly
Ensure all month end checks are complete accurately and on time.

Please note that prospective employees will be subject to security vetting. Should you not hear from us within 10 working days, please consider your application as being unsuccessful.

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Management and Customer Service Manager

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