Manager: Collections Strategy

SUMMARY:

POSITION INFO:
This is your chance to step into a high‑influence strategic role where your ideas don’t sit in someone’s inbox — they shape the future of how a major financial institution drives collections, optimizes risk, and leverages AI and machine learning across the full credit life cycle.

You’ll be the person who answers the question: “How do we collect smarter, faster, and more efficiently — at scale?”

What You’ll Lead (and Transform):
This is not a maintenance role — it is a build, innovate, and optimize environment.

You will:

• Design and optimize end‑to‑end collections strategies
• Build, deploy, and monitor predictive models
• Drive portfolio analytics and provide deep‑dive insights
• Own target forecasting and collections scorecards
• Lead champion/challenger tests to improve profitability
• Integrate analytical models into operational processes for real impact
• Automate reporting and enhance dashboards in partnership with BI
• Identify opportunities to improve systems, processes, and tools

• Honours degree or equivalent in Stats, Mathematics, Finance, Economics, Actuarial Science, or Engineering
• 5+ years in a similar strategic analytics role
• High comfort with data‑driven decision-making
• Ability to communicate complex insights to non‑technical stakeholders
• Strong technical skills: SQL, Python, R, AWS, and advanced Excel

• Experience in banking or financial services