Manager: Early Collections

The Early Stage Collections Manager is responsible for managing a portfolio of higher income clients within business and retail banking. This role provides exposure across all retail products.

Key activities include:

• Give an overview of the book by preparing portfolio review presentations based on Management Information Systems (MIS).
• Build strong relationships with Relationship Manager counterparts to achieve reduction in impairment charge for the segment while maintaining strong client relations.
• Implement sound credit risk management for complex collections.
• Develop client exit or rehabilitation strategies by conducting annual review of client facilities.

Qualifications and Experience:

• Relevant commercial/ financial/ credit Degree or Diploma
• 3- 5 years experience in banking collections environment within middle market segments
• Exposure to multiple products e.g. Home Loans, Vehicle Finance, Personal Loans and Current Account

This role will suit a collections professional who is technically sound in credit risk, collections and retail bank products for the middle income market. A professional who has a solid foundation in collections, able to engage with professional level customers will make a good impression on the interview panel.