SUMMARY:
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POSITION INFO:
Manager: Salesforce Architect
Workplace Type: Hybrid
Location: Pretoria, Gauteng
Industry: Medical Devices
About the Company
A global medical technology innovator specialising in digital health solutions that enhance clinical accuracy, improve accessibility, and support high-quality patient care. The organisation combines engineering excellence, user-centric product design, and strict regulatory compliance to create impactful healthcare technologies.
Role Overview
The Manager: Salesforce Architect leads the end-to-end architecture, strategy, and optimisation of the Salesforce platform. This role is responsible for designing scalable, secure, and high-performance Salesforce solutions, driving platform governance, and ensuring alignment with business and technology roadmaps.
This position requires deep Salesforce Architecture expertise, advanced development experience, strong API integration capabilities, and a proven track record in delivering enterprise-level Salesforce implementations.
Key Responsibilities Architecture & Strategy
- Owns the Salesforce platform architecture, technical vision, and multi-year roadmap.
- Designs scalable, secure, high-availability Salesforce solutions aligned with enterprise architecture.
- Evaluates Salesforce features, AppExchange apps, integrations, and cloud technologies to drive innovation.
- Ensures compliance with best practices for architecture, security, performance, and governance.
- Partners with leadership to align Salesforce strategy with business objectives.
Salesforce Development
- Develops Apex classes, triggers, Lightning Web Components, Visualforce pages, and reusable components.
- Builds integrations using Salesforce REST, SOAP, and external APIs.
- Implements and maintains DevOps pipelines, CI/CD processes, and Infrastructure as Code.
- Manages version control (Git), code reviews, deployment processes, and sandbox management.
- Develops automated tests, test data, and regression testing scripts.
Analysis & Planning
- Translates business requirements into robust technical solutions.
- Contributes to sprint planning, user story refinement, estimation, and technical documentation.
- Conducts research on emerging Salesforce and cloud technologies.
- Leads root-cause analysis, solution design sessions, and system troubleshooting.
- Tracks work through JIRA and maintains up-to-date system documentation.
Quality, Compliance & Delivery
- Ensures solutions meet medical device regulatory standards (FDA, CE, ISO) and SOC2 requirements.
- Delivers high-quality, well-tested, performance-optimised Salesforce applications.
- Completes code reviews, validation checks, and pre-deployment testing.
- Ensures all work aligns with QMS processes and internal IT standards.
Leadership & Collaboration
- Leads Salesforce technical decision-making across teams.
- Provides guidance, mentoring, and best-practice coaching to developers.
- Collaborates effectively with stakeholders, product owners, analysts, and cross-functional teams.
- Drives continuous improvement in architecture, development standards, and DevOps practices.
Required Qualifications & Experience Education
- Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or similar.
- Salesforce Architect Certification (System, Application, or Technical Architect).
Experience
- 7+ years Salesforce development and architecture experience.
- Proven experience designing and implementing complex Salesforce solutions.
- Experience with CI/CD pipelines, Git-based workflows, and DevOps automation.
- Track record of delivering Salesforce integrations and API-driven architectures.
Technical Skills (Essential)
- Apex, Lightning Web Components (LWC), Visualforce
- Salesforce REST & SOAP APIs
- Declarative tools: Flows, Process Builder, Schema configuration
- SOQL/SOSL, Data Loader, Workbench
- Git, CI/CD, DevOps, SFDX
- Integration platforms and middleware
- Performance optimisation & system scalability
Salesforce Cloud Experience
- Sales Cloud
- Service Cloud
- Marketing Cloud
- Marketing Cloud Intelligence (Datorama)
- Sales Engagement (High Velocity Sales)
- Salesforce OMS
- Service Cloud Voice
- Salesforce Connect
- ECI (Einstein Conversational Insights)
- eCommerce integrations
Core Competencies
- Solution Architecture
- Technical Leadership
- Platform Governance
- Problem Solving & Root-Cause Analysis
- Agile/Scrum Delivery
- Documentation & Compliance
- Cross-functional Collaboration
- Innovation & Continuous Improvement
