SUMMARY:
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POSITION INFO:
Managing Director - Africa
Managing Director - Africa *Location : South Africa (with a focus on operations across Africa) *Industry* : Global Digital Platform Development and Solutions
*Job Summary:* We are seeking an experienced and visionary *Managing Director* to lead our operations across Africa for a global digital platform and solutions company. The ideal candidate will possess extensive experience in the telecommunications industry, a proven track record of client leadership, and the business acumen to drive growth across diverse markets. This role requires a dynamic leader capable of managing high-level client relationships, recruiting and developing top talent, and overseeing the successful implementation of multiple projects across the continent.
*Key Responsibilities*
*1. Strategic Leadership*
- Develop and execute the company's strategy for growth and innovation across Africa, aligned with global business objectives.- Identify and capitalize on emerging market trends in digital platform development and telecommunications.
*2. Customer Relationship Leadership and Management*
- Establish and maintain strong relationships with leading telecom operators in Africa (e.g. MTN, Vodacom, Orange, Airtel).- Lead high-impact business development and consulting initiatives to drive customer success in areas such as Customer Value Management (CVM), e-Care, e-Sales, Value-Added Services, and new business models.
*3. People Leadership*
- Recruit, develop, and manage a high-performing network of project managers and other key personnel to oversee project execution and monitoring.- Foster a culture of collaboration, innovation, and accountability across diverse teams.
*4. Operational Oversight*
- Oversee the successful implementation of complex projects across multiple markets, ensuring timely delivery and measurable impact.- Monitor operational performance, identify areas for improvement, and implement solutions to drive efficiency and growth.
*5. Business Growth*
- Drive market penetration and business expansion by identifying new opportunities in digital transformation and telecoms solutions.- Innovate and adapt to meet changing customer and broader market needs.
*Qualifications and Experience*
- A bachelor's degree in business administration, telecommunications, engineering, or a related field; an advanced degree (MBA, MSc) is essential.- Extensive experience in the telecommunications industry, particularly in Customer Value Management, e-Care, e-Sales, Value-Added Services, or new business models.- A proven track record of working with leading African telecom operators (e.g. MTN, Vodacom, Orange, Airtel) or through consulting firms (e.g. McKinsey, Bain, BCG, Accenture).- Strong entrepreneurial drive with demonstrated success in business development, market expansion, and customer engagement.- Exceptional people leadership skills, with experience in recruiting, mentoring, and managing diverse teams across regions.- Experience in managing complex projects, ensuring excellence in delivery, and driving measurable results.- Strong communication, negotiation, and stakeholder management skills.
*Personal Attributes*
1. Strategic thinker with a results-oriented mindset.2. Entrepreneurial and innovative, with a passion for driving digital transformation.3. Culturally adaptable and experienced in working across diverse geographies.4. A collaborative leader with the ability to inspire and influence teams and stakeholders.
*Package and Benefits*
- Competitive salary and benefits package, including performance-based incentives.
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