Mechanical Engineer

SUMMARY:
Mechanical Engineer (Aftermarket Technical Support)
Based In Roodepoort

POSITION INFO:
Join a diverse and inclusive work culture:
Our differences make us unique and stronger.  Every day you will work with colleagues from different cultures.  You will be challenged to see things in a new way, and you will experience why differences are a strength.  We actively support diversity and inclusion, and we work for equality, ensuring we all have an equal opportunity to make the most of our talents.

Department:
You will be part of the Service Execution, Engineering Team who provide sustainable solutions for our customers.  By joining this team, you will have a chance to work in an international environment involving different cultures and challenges.

Role Purpose:
To validate and provide engineering technical support for internal and customer requests for spare parts for all equipment. This support involves supporting legacy products and finding information as well as applying innovative techniques when old parts are no longer available. Technical support of products in a manner that is fit for purpose, follow good engineering practice and internal specifications, that is cost effective and competitive in the marketplace and to ensure that customer requirements are being carried out timeously and in a professional manner.

Accountabilities:
Ensure that products are designed/upgraded within the framework of contractual obligations and statutory health and safety requirements.
Maintain continued technical support for existing products and provide support to other internal departments.
Ensure that accurate data is timeously provided to either drawing office, services, marketing and the customer as required.
Ensure customers can operate and maintain their products effectively through the supply of clear, concise
Operators/Maintenance and instruction manuals, sub assembly, drawings & parts lists. Providing after sales technical advice is essential.
Assesses the feasibility and soundness of proposed engineering evaluation tests, products, or equipment when necessary data is insufficient or confirmation by testing is advisable.
Participates in establishing design constraints of projects and specifically upgrades.
Prepares engineering development plans and feasibility studies.
Assist management with setting technical objectives related to project planning specifically related to upgrades.
Participate in development of new and long-term or modified methodologies, components, products, manufacturing processes, materials and equipment.
Builds and develops long-term lasting relationships with customers.

Requirements:
B Tech. or BSc (Mech. Eng.) or National Higher Diploma in Mechanical engineering.
Specific knowledge of the following software is required / beneficial

• • Excel
  • Solidworks
  • AutoCAD

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