Motor Claims Consultant

Recruiter:

CFS Recruitment

Job Ref:

836337879

Date posted:

Wednesday, May 13, 2026

Location:

Bedfordview, South Africa

SUMMARY:
-

POSITION INFO:

A leading Short?Term Insurance provider is seeking an experienced Claims Specialist to assess, validate, and settle motor claims efficiently and accurately. The role requires strong technical expertise, excellent service delivery, and the ability to make independent settlement decisions.

Minimum Requirements

Matric (Grade 12)
NQF4: Short?Term Insurance (150 credits)
RE5 – essential
Class of Business (Personal & Commercial Lines) – advantageous
FAIS?compliant and able to work unsupervised
5+ years’ experience in Personal, Commercial & AGRI claims
Experience with HCV, Fleet & AGRI claims – advantageous
TIAL/System A experience – advantageous
Strong time?management and attention to detail

Key Competencies

Strong communication and interpersonal skills
Confident decision?making and conflict management
Solutions?driven, resilient, and able to work under pressure
High accuracy, professionalism, and service orientation

Key Responsibilities

Validate and assess claims according to guidelines and SOPs
Appoint service providers and authorise/settle claims
Reject claims where applicable
Process payments within required turnaround times
Assist clients and brokers via phone and email
Handle complaints and liaise with service providers, brokers, and clients

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