NOC Engineer - Tier 1 (CCNA essential)

Recruiter:

Global Network Recruitment

Job Ref:

JHB000142/LB

Date posted:

Tuesday, June 9, 2026

Location:

Johannesburg, South Africa

Salary:

Monthly

SUMMARY:

NOC Engineer - Tier 1 (CCNA essential)

Mid Career (2 - 4 yrs exp)

POSITION INFO:

Join Our Team as a NOC Engineer - Tier 1

Location: JHB - Northern Suburbs

Our client is seeking a Network Operations Engineer - Tier 1 to join their team.

JOB PURPOSE

Responsible for ensuring stability of the network and optimal Customer satisfaction.

KEY PERFORMANCE AREAS

Customer Communication.
Incident Logging.
Incident Handling.
Trouble shooting.
Teamwork.

COMPETENCY REQUIREMENTS FOR POSITION
Knowledge

Knowledge of networks in the telecommunications industry (Cisco WANs/LAN).
Knowledge of customer service principles.
Knowledge of effective costumer engagement.

Skills

Strong written and verbal communication skills in English.
Understanding of network design.
Analytical thinker.
Customer centricity.

Behavioural

Customer responsiveness.
Results driven.
Problem solving.
Attention to detail.
Stress tolerance.
Resilience.
Proactivity.

MINIMUM QUALIFICATIONS:

Valid CCNA is essential.
ITIL Foundation is advantageous.

MINIMUM EXPERIENCE:

2- 3 years’ minimum experience.
Previous experience in dealing with international customers/suppliers.
Can cope with high volume of incidents.

OTHER REQUIREMENTS

Must be willing to work weekend shifts monthly.
Must be willing to work flexible shifts.
Must be willing to work night shift if required.

If you are a dynamic individual with a passion for network operations, apply now to join our team!

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