National Key Account Manager

SUMMARY:
An exciting opportunity has become available for an experienced National Key Account Manager to join a well-known and highly respected brand within the retail space. This role offers the chance to manage a major retail client portfolio, drive strategic growth initiatives and build high-level relationships within a fast-paced and dynamic environment. If you have a strong commercial mindset, proven key account management experience and are looking to take the next step in your career with a market-leading company offering a competitive salary package, this could be the perfect opportunity for you.

POSITION INFO:
This strategic National Key Account Manager role is ideal for a commercially driven professional with a passion for building and growing high-value retail partnerships. The successful candidate will be responsible for driving profitability across key national accounts through effective pricing strategies, management of trading terms, optimisation of customer and product mix, and implementation of customer-focused growth strategies. This is an exciting opportunity to join a leading brand where you will play a pivotal role in increasing sales volumes, improving margins and strengthening long-term customer relationships within a highly competitive retail environment.

Responsibilities:

• Develop and implement strategic account plans to drive sales growth, profitability and long-term customer partnerships.
• Manage the overall sales function for assigned national key accounts, ensuring revenue and margin targets are achieved.
• Lead and participate in customer negotiations, including pricing, promotional activity and trading agreements.
• Monitor and analyse sales performance, forecasts, market trends and account profitability to identify growth opportunities.
• Manage budgets, trade investment, discounts and discretionary spend in line with company objectives and financial targets.
• Build and maintain strong relationships with key customers and internal stakeholders to support business growth and service excellence.
• Ensure effective execution of promotional and pricing strategies across all assigned accounts.
• Conduct regular account reviews, performance meetings and business presentations with relevant stakeholders.
• Collaborate with cross-functional teams to optimise supply chain, forecasting and operational efficiency.
• Identify opportunities for continuous improvement, cost saving initiatives and increased market penetration.
• Provide leadership, direction and support to team members while driving a high-performance culture.
• Ensure compliance with company policies, processes and quality standards across all account management activities.

• Bachelor’s Degree in Supply Chain, Marketing, Sales or a related commercial field
• Valid driver’s licence and reliable vehicle essential
• Minimum of 6-8 years’ experience within Key Accounts, Trade Marketing or Operations
• Proven experience managing large retail client portfolios
• Strong understanding of account strategy implementation, volume forecasting and budget management
• Experience analysing volume and profit performance against budget targets
• Knowledge of pricing structures, trade spend and commercial analysis
• Strong analytical, negotiation and relationship management skills