National Operations Manager, Cape Town

SUMMARY:
One of South Africa’s leading NGO’s focusing on alleviating hunger throughout the country, with a national office in Cape Town is seeking a National Operations Manager to join their team, based in Cape Town (Southern Suburbs)

POSITION INFO:

Applicants are required to meet the following criteria:

• Degree or Diploma in Supply Chain or Industrial Engineering
• In depth knowledge of the SA food producing industry and key role players
• Excel lent verbal and written English communication skills
• Drivers license and willing to travel
• Minimum of 5 years’ experience on managerial level in FMCG operations
• Presentations, public speaking and relationship management
• Stakeholder management at a senior level

• Regional Operations Managers – Oversee the RM’s, and ensure warehouse SOP’s are adhered to; weekly status meetings; cycle / stock count results; communicate overall strategic goals and develop a clear vision and how to achieve them; collate with RM’s to develop/improve budgets; regularly update SOP, manuals and documents; monthly branch visit schedule for RM’s; branch compliance audit reports, analyse results and recommend corrective action
• General Management – Ensure managers are properly trained; improve operations systems and missions; effective collaboration with depts; ensure indemnification; ensure compliance with policies and regulations; together with BM’s & RM’s – improve workflow and implement solutions
• Stock Management – Review weekly/monthly stock reports and results, identify discrepancies and apply corrective measures; mitigate stock shrinkage and capturing errors; oversee procurement process for stock / nonstock items – remain in budget and ensure best quality and prices
• Stakeholder / Donor Engagement – Maintain relations with stakeholders; promote food banking with potential donors/stakeholders; discuss opportunities; update donors on current programmes; attend events/conferences/exhibitions to promote strategic partnerships and food banking
• Financial Management – Overall budgets; apply cost cutting measures; inform form regarding invoicing; review / authorise disbursements / payments to creditors
• Fleet / Asset Management – Ensure vehicles are well maintained; consult with finance manager; obtaining quotes; tracker monitoring; ensure adequate insurance
• Health & Safety – Ensure H&S policies are in place; ensure service providers are obtained at the best price; training relevant staff
• HR Management – Ensure LOA are signed, job descriptions are given and code of conduct signed; ensure up to date HR file per branch; plan staff leave in advance; in conjunction with HR – conduct hearings, take disciplinary action; represent at CCMA; authorise use of labour brokers; set KPI’s; allocate / manage resources; branch visits quarterly
• Reporting – Prepare reports; MD reports; review reports; conduct various operational risk management reports and audits
• Food Sourcing – Approach potential donors; promote benefits of food redistribution; meet quarterly and annual targets as set