Network Engineer

SUMMARY:
Role:
The Network Engineer supports the company’s corporate networks; implements network systems and subsystems and associated hardware and software.
 
Key performance areas:

• Must be able to perform labour intensive tasks, as well as to work after hours, on weekends and on standby when necessary
• 24 x 7 support for network infrastructure
• Implementing & Management of Local Area network (LAN).
• Implementation & Management of Wide Area network (WAN).
• Proactive monitoring & management of Network infrastructure.
• Ensure Network uptime of the highest level.
• Respond to logged incidents and requests
• Implementation of changes as per change management policy.
• Liaison with 3rd party service centre and engineers as required
• Provide support for service backups
• Take part and document the annual Disaster Recovery procedure as directed by the DR Coordinator.
• Provide backup support for the network team members.
• Create and provide input to the following reports:
• Daily, Weekly & Monthly uptime reports.
• Capacity management reports and other team activity reports as requested by the Team Leader

• Responsible for Network fault diagnosis
• Ability to Manage the LAN Network using the latest Network devices Cisco 9500, 9300, 9200, 2960-X switches.
• Support a multi-VRF environment.
• Support ASA, Palo Alto firewalls. VPN, IDS, IPS, NAT configurations.
• Demonstratable strong routing knowledge. MPLS, Dynamic routing, BGP, IPSLA,
• Demonstratable strong switching knowledge. STP, Etherchannels, HSRP.
• Demonstratable strong wireless knowledge. Cisco and Unifi Wireless. 802.1x authentication.

• Accurate diagnosis of faults using appropriate toolsets and techniques
• Prompt resolution of Network faults to agreed SLA’s
• Adherence to agreed escalation processes
• Share knowledge to the benefit of both the team & the service
• To assist with periodic reviews of all networks operating systems in order to ensure they fall in line with recommended vendor requirements.

• Contribute to Network elements of infrastructure projects
• Implementation of Local Area Network (LAN) & Wide Area Network (WAN)
• Implementation of Firewalls.
• Setup of new office Network / Setup of new floor Network in existing office.

• Develop and maintain Network operations documentation to a quality standard.
• Maintain the site wise Network documentation.
• Maintain the Network inventory.
• Suggested Targets
• Production of documentation, evidence of adherence to standards and approval of documentation.

• Matric
• Relevant Tertiary Qualification

• 3 to 5 years of enterprise network administration
• Valid CCNA certification ID Number.

• Technology teams across the company Group - Internal stakeholders and Support Functions
• Outsourcing partners, Contractors, Suppliers and Vendors
• Attention to detail
• Oral and written communication
• Strong troubleshooting skills
• Ability to work under pressure
• Flexibility and adapting to change
• Trustworthy and Honest – having access to customer finance information

POSITION INFO:
Role: The Network Engineer supports the company's corporate networks; implements network systems and subsystems and associated hardware and software. Key performance areas: Must be able to perform labour intensive tasks, as well as to work after hours, on weekends and on standby when necessary 24 x 7 support for network infrastructure Implementing & Management of Local Area network (LAN). Implementation & Management of Wide Area network (WAN). Proactive monitoring & management of Network infrastructure. Ensure Network uptime of the highest level. Respond to logged incidents and requests Implementation of changes as per change management policy. Liaison with 3rd party service centre and engineers as required Provide support for service backups Take part and document the annual Disaster Recovery procedure as directed by the DR Coordinator. Provide backup support for the network team members. Create and provide input to the following reports: Daily, Weekly & Monthly uptime reports. Capacity management reports and other team activity reports as requested by the Team Leader Implementation & management of network & security infrastructure . Responsible for Network fault diagnosis Ability to Manage the LAN Network using the latest Network devices Cisco 9500, 9300, 9200, 2960-X switches. Support a multi-VRF environment. Support ASA, Palo Alto firewalls. VPN, IDS, IPS, NAT configurations. Demonstratable strong routing knowledge. MPLS, Dynamic routing, BGP, IPSLA, Demonstratable strong switching knowledge. STP, Etherchannels, HSRP. Demonstratable strong wireless knowledge. Cisco and Unifi Wireless. 802.1x authentication. Suggested targets: Accurate diagnosis of faults using appropriate toolsets and techniques Prompt resolution of Network faults to agreed SLA's Adherence to agreed escalation processes Share knowledge to the benefit of both the team & the service To assist with periodic reviews of all networks operating systems in order to ensure they fall in line with recommended vendor requirements. Project work: Contribute to Network elements of infrastructure projects Implementation of Local Area Network (LAN) & Wide Area Network (WAN) Implementation of Firewalls. Setup of new office Network \/ Setup of new floor Network in existing office. Technical documentation: Develop and maintain Network operations documentation to a quality standard. Maintain the site wise Network documentation. Maintain the Network inventory. Suggested Targets Production of documentation, evidence of adherence to standards and approval of documentation. Professional know -how: Minimum qualification: Matric Relevant Tertiary Qualification Minimum experience: 3 to 5 years of enterprise network administration Valid CCNA certification ID Number. Key competencies: Technology teams across the company Group - Internal stakeholders and Support Functions Outsourcing partners, Contractors, Suppliers and Vendors Attention to detail Oral and written communication Strong troubleshooting skills Ability to work under pressure Flexibility and adapting to change Trustworthy and Honest - having access to customer finance information Management\/supervisory responsibility: This position has no supervisory responsibility.