OPS Manager - Special Projects GP

SUMMARY:

Job Title: OPS Manager - Special Projects 
Location: Gauteng - Honeydew 
Industry: Facilities Management | Soft Services | Cleaning Services
Type:   Full-Time     / Environment: Fast-paced, project-driven, client-focused and operational

About the Role
Our client is looking for an experienced Operations Manager – Special Projects to take responsibility for the planning, coordination and successful delivery of a range of operational and special projects within the soft services and facilities environment. This is a dynamic role suited to a strategic and hands-on project professional who can manage projects from initiation through to completion while ensuring that timelines, budgets, quality standards and client expectations are met.

POSITION INFO:
What you'll be doing Plan, coordinate and manage special projects from initiation through to successful completion Manage client accounts and build strong, professional relationships Conduct regular site inspections to monitor service quality, standards and compliance Assess project requirements and compile accurate project quotations Monitor project budgets, costs, resources and profitability Track project progress against agreed timelines, deliverables and quality standards Coordinate manpower and resources to ensure successful project execution Identify operational risks and implement appropriate corrective actions Ensure all projects comply with relevant OHS, HSE and company requirements Monitor cleaning and soft service standards across project sites Resolve client queries and complaints promptly, professionally and fairly Communicate project progress, challenges and outcomes to relevant stakeholders Train, guide and develop operational and cleaning teams where required Ensure correct chemical handling, storage and segregation procedures are maintained Identify opportunities to improve service delivery, efficiency and operational performance Compile project reports and provide regular updates to management and clients What you'll need National Diploma or Degree in Facilities Management, Project Management, Finance, BCom or a related qualification 3-5 years' project or contract management experience within the soft services or facilities management sector Strong experience managing soft services and cleaning operations Valid license & Own vehicle Proven ability to manage projects from planning through to completion Strong understanding of manpower planning, performance management, quality standards and site compliance Good knowledge of OHS requirements, HSE principles and safe working practices Knowledge of safe chemical storage, handling and segregation requirements Strong financial and commercial awareness, including quoting and project cost tracking Excellent client relationship and account management skills Strong communication, leadership and organisational abilities Ability to train, guide and develop cleaning and operational staff Strong problem-solving and decision-making skills Ability to work independently while managing multiple projects and priorities A proactive, structured and solutions-driven approach What is in it for you? Competitive remuneration of R35,000 CTC per month Opportunity to take ownership of diverse and challenging special projects Work across a dynamic soft services and facilities management environment Exposure to project management, client management and operational strategy Play a key role in driving service quality and successful project delivery Work within a professional, performance-driven environment Long-term growth potential within a dynamic organisation A Few Things to Know This is a hands-on Operations Manager - Special Projects position The role requires someone who can move confidently between project planning, client management and operational execution You will be required to conduct regular site visits and inspections The successful candidate must be comfortable managing multiple projects, deadlines, teams and client expectations simultaneously Strong soft services and cleaning industry experience is essential Strong commercial awareness, attention to detail and the ability to manage project costs are important The ideal candidate is a proactive problem-solver who can take ownership and drive projects through to completion Ready to Apply? Click Apply and please complete your application in full. If you don't hear from us within 3 months, your application was not successful. However, we may contact you for other roles in the future (with your permission). Data Privacy Notice By applying, you consent to Elchemie processing your personal data for the purpose of job matching. Your data will be securely stored and shared only with trusted service providers and clients.