Office Manager – Immploy Johannesburg

Position Description:

The purpose of this role is to provide effective office management and professional administrative support. The office manager will work with the Immploy to ensure efficient office management support and work hand in hand with the management team to ensure the smooth running of the office. This role will include recruitment of locum staff, signing of new clients and leads on permanent recruitment. Sales and Recruitment is the focus.

• Provide first line support for all enquiries (incoming calls) and seek support to escalate enquiries
• Provide support to ensure that the candidates and clients consistently receive a professional and comprehensive recruitment service through all channels in line with the relevant legislations

Clients – Escalating and assisting with enquiries and business leads

• Identify new business opportunities through business development goals and progress leads as required
• Comply with company management systems and procedures including accurate database recording and management [Internal systems]
• Comply with all relevant employment legislation, sector specific legislation and appropriate codes of practice
• Comply with all relevant health and safety legislation, employee rights and responsibilities
• Understand and support the overall sales process (figures & goals)
• Understand and meet agreed KPIs and targets
• Contribute to team meetings as appropriate

Develop an understanding of market rates and conditions within the organisation

Office Management:

• Ensure a conducive working environment that includes safe, clean and a well-coordinated workspace that meets modern office environment standards in the Johannesburg office and liaise with management from various companies in the group to ensure a conducive work environment.
• Oversee the maintenance of company facilities and equipment through regular and appropriate interaction with relevant service providers. Report any breakages or improvements to be done.
• Provide oversight of the use of general office facilities working hand in hand with the administrator to ensure meetings, conferences, events are well planned and meeting rooms are adequately managed and provided for such events.
• Manage and coordinate any regional events working with the relevant departments and the office administrator to ensure all needs are met prior and during the events.
• Assist Head office in CPT with recruitment, loading of figure prints, client visits, Tender deliveries ect. Just to mention a few but not limited to
• You must also enjoy dealing with a variety of people, as the role will likely include liaising with new clients and handling internet and telephone inquiries, as well as assisting the recruitment team with applicant registration and supporting paperwork.

Teamwork

• Prioritize activities for the best interest of the team when working on joint projects.
• Handle client requests and deliver quality solutions if able, or escalate the request to a more senior team member
• Openly share new ideas and information with other team members

Health, Safety and Security:

• Ensure the fulfilment of Health and Safety including Security, Fire and keep up to date with relevant legislation on Health and Safety
• Act as the main point of contact for all Health and Safety related issues in the Johannesburg office and coordinate with the Cape Town office as required
• Manage security procedures for fire and safety drills at the Johannesburg office and coordinate with hub administrators to ensure compliance at hubs
• Report any Health and Safety issues working hand in hand with the HR Manager to ensure compliance with legislation.
• Act as the compliance officer for any COVID related matters ensuring a safe environment for all staff

Other:

• Any other related duties as assigned by the supervisor or management team

Qualifications, Skills And Abilities

• Personable, able to comfortably and pleasantly deal with a variety of people
• Successful candidates will need to be very well organised and believe strongly in delivering a very high level of customer service on a consistent basis
• You will have impeccable attention to detail and be able to keep up to date with all evolving compliance matters.
• Relevant education in line with the job specification
• Sales administration & Recruitment duties [Including Typing of CV’s, Rate Schedules and communicating with potential/existing client]
• Therefore excellent communication skills both electronically and verbally are essential.
• At least 2 - 5 years’ relevant work experience
• Ability to meet deadlines and keen attention to detail
• Ability to work both independently and as part of a team.
• Verbal and written communication skills
• Ability to communicate effectively across a range of seniority levels.
• Excellent computer skills (Word, Excel, PowerPoint)
• Strong interpersonal and cross-cultural skills\

To Apply: E-mail: Kim.

Attach: your CV in word format, certified ID, Qualifications, Registration documents, Work Permit (if applicable), Head and shoulder photo, Driver’s license and recent salary slip with the Job Title in the subject line. Should you not hear from us within 2 weeks, please consider your application unsuccessful.