Online Integration Specialist

SUMMARY:
A leading provider of secure payment solutions is seeking a dynamic Online Integration Specialist to join their growing team. This role is perfect for a proactive individual who thrives on taking initiative and applying an analytical approach to problem‑solving.
You’ll be responsible for IT functions that directly impact client relationships and require quick turnaround times. The primary focus will be on system integrations ensuring seamless connectivity between platforms and delivering technical support throughout the process. While this position does not involve coding or development, it demands a strong grasp of technical documentation, solution design, and client consultation.

POSITION INFO:
Key Responsibilities: Supporting and stage monitoring of Biller Integrations. Participating in various IT integration functions. Ad hoc report generation using SQL. Monitoring transaction irregularities in the value chain from Retailer to Biller. Consulting with clients to guide them through integration requirements and processes. Providing technical support to client's post integration, including troubleshooting and issue resolution. Ensuring seamless connectivity between systems and assisting clients through the integration process. Understanding technical documentation and solution design to advise clients effectively. Investigating application logs and conducting test transactions in live environments. Collaborating with internal and external stakeholders to resolve integration-related issues. Job Experience and Skills Required: Relevant tertiary IT qualification. 3 years' experience in a similar role, including experience in SQL, IT systems monitoring, MS Office suite (specifically MS Excel), and customer support. Experience in the Financial Services industry with a focus on the payments industry and the understanding of reconciliation and settlement processes will be beneficial. Fluent in written and verbal communication in English and a good understanding of Afrikaans. Any additional language will be seen as beneficial. Stable internet connection required, fiber connection advantageous (to handle queries remotely from home, if required) Apply now! For more exciting IT vacancies, please visit: I also specialise in recruiting in the following: Software Developers Mobile Developers Business and Systems Analysts BI and SQL Experts If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles \/ positions. For more information, contact: Lameez Mohamed Specialist Recruitment Consultant Connect with me on LinkedIn!