Onsite Call Coordinator

Recruiter:

IOCO

Job Ref:

iOCO02846

Date posted:

Thursday, January 18, 2024

Location:

Sandton, South Africa

Salary:

Negotiable

SUMMARY:

We are searching for a Call Co-ordinator to assist with call Management, SLA Reporting, productive time, Call Escalations, Call Updating and Quality Assurance.Â

Qualifications preferred

Grade 12
ITIL Foundation V3
Soft skills certificates

POSITION INFO:

We are searching for a Call Co-ordinator to assist with call Management, SLA Reporting, productive time, Call Escalations, Call Updating and Quality Assurance.Â

Qualifications preferred

Grade 12
ITIL Foundation V3
Soft skills certificates
Administrative certification

Experience required:

Minimum 1 â€“ 2 years Call Co-Ordinator Experience
Microsoft Office Knowledge
Basic IT knowledge

Work environment:

Office boundÂ

Physical demands:

The physical demands of the job, including bending, sitting, lifting, and driving

Travel :

Traveling will be required.Â
Own transportation required

Similar jobs you might be interested in:

Call Coordinator
Location: Sandton
Salary: Negotiable
iOCO Infrastructure Services: Where Challengers and Innovators Thrive! We are seeking a call coordinator with strong communication skills, professionalism, and multitasking abilities to join our team.Â Â Â What youâ€™ll do: call Management SLA Repo...
10 days ago

Service Desk Agent I x5
Location: Johannesburg
Salary: Negotiable
iOCO Infrastructure Services Invites You to Explore Possibilities. We are looking to hire 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while c...
4 days ago

Field Service Engineer
Location: Cape Town (westlake)
Salary: R 22 000 CTC
Field Service Engineer
10 days ago

Customer Service Engineer I
Location: Johannesburg
Salary: Negotiable
iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are seeking a Customer Service Engineer I to join our team. The successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of the company by providing prompt, reliable, and effective technical suppor...
18 days ago

Desktop Engineer I
Location: Cape Town
Salary: Negotiable
Are you a master of all things tech and have a passion for solving complex problems, then we want you on our team! We are seeking a proactive Desktop Engineer I to join ...
18 days ago

x3 Service Desk Agents I
Location: Sandton
Salary: Negotiable
Elevate Your Career with iOCO Infrastructure Services: Where Innovation Meets Impact. We are seekingÂ X3 Service Desk Agents I to join our team. As a Service Desk AgentÂ you'll be responsible for resolving complex technical issues and ensuring that our customers are always satisfied.<stro...
19 days ago

IT Technical Support Analyst
Location: East Rand
Salary: Monthly
Well-established manufacturing company based in Benoni is seeking an IT Technical Support Analyst to join their team (BA EA)
23 days ago

Sales Manager
Location: Johannesburg
Salary:
30 days ago