Operational & Admin Assistant

SUMMARY:
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POSITION INFO:

Operational & Admin Assistant

Location: Gauteng (on-site)

Type: Permanent | Reports to: COO

Be the engine behind operational excellence.
Keep the COO—and the business—moving with precision.

About the Role

This role provides direct, day-to-day support to the Chief Operating Officer and the broader operations team. You’ll blend executive administration with hands-on operational coordination and data reporting—building dashboards that turn activity into insight and helping the organisation run smoothly and predictably. It’s a great platform for a detail-driven operator who enjoys structure, ownership, and measurable impact.

Who the Client Is

This opportunity sits within a well-established South African communications and technology provider supporting enterprise and public-sector customers. The business is scaling its operations discipline and values reliability, data-led decision-making, and practical problem-solving in a fast-paced environment.

What You’ll Do

• Own the COO’s calendar, inbox, meetings, travel, agendas, minutes, and action follow-ups.

• Maintain organised digital/physical filing and handle confidential information with discretion.

• Coordinate workflows and SOPs across Logistics, IT, HR, Projects, and Finance to keep tasks on track.

• Track compliance items and report on operational progress and bottlenecks.

• Build and maintain dashboards and performance reports for operational and strategic decision-making.

• Collect and analyse data from multiple teams; translate into clear insights and recommendations.

• Create advanced Excel reports (pivot tables, formulas, macros, basic data models).

What You Bring

• Senior Certificate (essential); a relevant diploma/degree is advantageous.

• 3+ years’ experience in administration, operations, or business support.

• Advanced Microsoft Excel skills plus solid proficiency in Word, PowerPoint, and Outlook.

• Strong organisation, attention to detail, and written/verbal communication.

• A proactive mindset and comfort working across multiple functions.

• Valid transport for commuting; willing to use a fleet vehicle for work travel when required.

What Success Looks Like

• The COO’s time is protected and focused on priorities; meetings run to plan with clear actions.

• Core workflows and SOPs are documented, current, and consistently followed.

• Dashboards provide a single source of truth; leadership sees trends and acts quickly.

• Cross-functional tasks close on time with visible ownership and fewer escalations.

• Compliance items are tracked and reported without last-minute fire drills.

• Within 90 days, reporting cadence is established and operational gaps are reduced.

Rewards & Realities
You’ll gain exposure to executive decision-making, process design, and data-driven operations in a role with clear growth potential. The pace is fast, expectations are high, and the work is hands-on. Note: CTC excludes medical aid and provident fund; reliable transport is required.

How to Apply
Submit your CV and a brief cover note outlining your Excel/reporting experience and an example of a process you’ve improved.

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