Operations & Service Consultant G2112

Recruiter:

Open Source (Pty) Ltd

Job Ref:

CPT001712/Mel

Date posted:

Wednesday, July 6, 2022

Location:

Midrand, South Africa

Salary:

Monthly

JOB SUMMARY:

A large company is looking to employ an expert Operations & Service Consultant with ITIL experience to work on exciting projects in the Johannesburg area. If you are interested in operations and service management and working with a group of likeminded individuals, please apply!

JOB DESCRIPTION:

Essential and advantageous skills:

Minimum 5 years experience in Operations
IT Service Management (according to ITIL), 2nd Level Support
High Customer Orientation
Strong understanding of Problem, Incident and Change processes (PIC)
Working in a highly complex environment (many stakeholders, multi-platform/product environment, mission-critical use cases, high business exposure, complex ticket routing)
Flexible communication on multiple support channels (ITSM, Teams, email)
Precise and diligent execution of ops processes
Working OnCall Duty

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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Operations & Service Consultant G2112

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