Service Operations Coordinator

Recruiter:

Watershed Consulting

Job Ref:

SCR

Date posted:

Thursday, April 9, 2026

Location:

roodepoort, Gauteng, South Africa

Salary:

Basic Salary R27000 plus Medical Aid, Provident Fund, 13th Cheque, Performance Bonus

SUMMARY:
We are seeking a highly organized and communicative Service Operations Coordinator to join a dynamic Service Department. This is a vital role requiring a professional who can bridge the gap between corporate clients, technical staff, and senior management.

POSITION INFO:

Service Operations Coordinator

Location: Roodepoort

Permanent

Salary Package: Basic Salary R22,000 – R27,000 pm plus medical aid, provident fund, 13^th cheque, performance bonus

Job Overview

We are seeking a highly organized and communicative Service Operations Coordinator to join a dynamic Service Department. This is a vital role requiring a professional who can bridge the gap between corporate clients, technical staff, and senior management. The ideal candidate is a master multi-tasker who thrives in a fast-paced environment and is proficient in managing online ticketing platforms, complex scheduling, and financial reconciliations.

Key Responsibilities

Service Scheduling: Monitor online platforms for incoming tickets to plan and arrange maintenance and installation calls efficiently.
Client Liaison: Act as the primary point of contact for ad hoc service requests and provide consistent, professional feedback to large corporate clients.
Financial Administration: Generate accurate quotes and handle daily invoicing for all completed work.
Stock Management: Oversee technical staff stock levels by performing regular recons and resolving any variances immediately.
Project Coordination: Assist in the planning and execution of special projects, ensuring all tasks are scheduled according to the project timeline.
Internal Communication: Translate complex client needs into actionable instructions for technicians and provide progress reports to management.

Requirements & Qualifications

Education: Grade 12 / Matric Certificate.
Experience: Minimum 5 years in a Service Coordination or Controller role.

2 years of financial experience (specifically invoicing).
2 years of stock management/reconciliation experience.
2 years of professional client service experience.

Technical Skills: Intermediate MS Excel proficiency.

Experience with CRM systems (Microsoft Dynamics experience is highly advantageous).

Attributes: Exceptional attention to detail, ability to multitask under pressure, and excellent verbal/written communication skills.
Vetting: A clear criminal and credit record is mandatory.

Similar jobs you might be interested in:

Service Operations Coordinator
Location: Roodepoort, Gauteng
Salary: Basic Salary R27000 plus Medical Aid, Provident Fund, 13th Cheque, Performance Bonus
We are seeking a highly organized and communicative service operations coordinator to join a dynamic service Department. This is a vital role requiring a professional who can bridge the gap between corporate clients, technical staff, and senior management.
15 days ago

Service Operations Coordinator
Location: Roodepoort, Gauteng
Salary: Basic Salary R27000 plus Medical Aid, Provident Fund, 13th Cheque, Performance Bonus
We are seeking a highly organized and communicative service operations coordinator to join a dynamic service Department. This is a vital role requiring a professional who can bridge the gap between corporate clients, technical staff, and senior management.
15 days ago

Service Operations Coordinator
Location: Roodepoort, Gauteng
Salary: Basic Salary R27000 plus Medical Aid, Provident Fund, 13th Cheque, Performance Bonus
We are seeking a highly organized and communicative service operations coordinator to join a dynamic service Department. This is a vital role requiring a professional who can bridge the gap between corporate clients, technical staff, and senior management.
15 days ago

Service Operations Coordinator
Location: Roodepoort, Gauteng
Salary: Basic Salary R27000 plus Medical Aid, Provident Fund, 13th Cheque, Performance Bonus
We are seeking a highly organized and communicative service operations coordinator to join a dynamic service Department. This is a vital role requiring a professional who can bridge the gap between corporate clients, technical staff, and senior management.
15 days ago

Service Operations Coordinator
Location: Roodepoort, Gauteng
Salary: Basic Salary R27000 plus Medical Aid, Provident Fund, 13th Cheque, Performance Bonus
We are seeking a highly organized and communicative service operations coordinator to join a dynamic service Department. This is a vital role requiring a professional who can bridge the gap between corporate clients, technical staff, and senior management.
15 days ago

Quick Service Restaurant Operations Manager - Johannesburg
Location: Johannesburg
Salary: R 20000 - 25000
Quick service Restaurant operations Manager - Johannesburg
5 days ago

Head of Operations (National Retail & Service Network)
Location: Johannesburg
Salary:
42 days ago

Life Cycle Services Lead
Location: Johannesburg
Salary: 600 000 Annually
We’re recruiting on behalf of a client looking for an ambitious and capable Life Cycle services Lead to take the next step in their management career. This role is ideal for a midâlevel engineering or services manager who has solid operational experience and is ready to build, lead, and scale a lifeâcycle support function in Germiston.
4 days ago

General Manager
Location: Centurion
Salary: R40000
General Manager (GM)OverviewOur client is seeking a high-impact General Manager to take full ownership of a fast-growing, multi-entity business. This role is suited to a hands-on leader who thrives in complex environments, brings structure to operations, and drives consistent execution across teams, systems, and performance. This is an opportunity to play a key role in scaling a dynamic service-ba...
4 days ago

Administrator _Sandton
Location: Johannesburg
Salary: 168 000 - 192 000 PA
Administrator Lubemasters Sandton
7 days ago