Operations, Administration and Data Officer

SUMMARY:
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POSITION INFO:

Are you highly organised, detail-oriented, and passionate about ensuring smooth day-to-day operations?  Our client, a well-established company in the consumer goods sector, is seeking a dynamic Operations & Logistics Officer to join their growing team.

This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys collaborating across departments to ensure efficient operational and logistical support.

Please forward your CV to

Key Responsibilities

Administrative Support

• Assist with general administrative tasks including invoicing, generating picking slips, and managing customer communication.

• Prepare and distribute internal reports, presentations, and documentation.

• Maintain and update company databases, records, and filing systems.

Operational Assistance

• Provide first-line support to the Operations Manager and assist in coordinating daily operational activities.

• Support the operations team in planning, tracking, and monitoring various projects and deliverables.

• Assist in developing and implementing operational procedures, ensuring compliance and consistency.

• Collaborate with internal teams to ensure timely completion of projects and tasks.

• Monitor warehouse deliverables and proactively identify potential risks or delays.

• Prepare KPI and performance reports to support business decisions.

• Provide key support to the Operations Manager on both internal systems and external online marketplaces.

Communication & Coordination

• Act as a liaison between departments and external stakeholders.

• Assist in preparing agendas, taking minutes, and following up on action items.

• Maintain clear and effective communication channels within the operations team and with distribution partners.

Data Analysis & Reporting

• Gather, analyse, and interpret operational data to identify trends and areas for improvement.

• Prepare data-driven reports and presentations.

• Support implementation of data-led strategies to enhance efficiency.

Process Improvement

• Work collaboratively with the operations team to streamline workflows and enhance productivity.

• Support the roll-out and monitoring of process improvement initiatives.

Skills & Qualifications

• A tertiary qualification in Business Administration, Operations Management, or a related field (preferred).

• Proven experience in an administrative or operational support role.

• Strong organisational, analytical, and problem-solving abilities.

• Excellent communication and coordination skills.

• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint).

• Experience in SAGE (preferably SAGE 200) will be a strong advantage.

• Attention to detail and the ability to prioritise in a fast-paced environment.

• A proactive, hands-on approach and the ability to work independently as well as part of a team.