Operations Consultant

Recruiter:

Rosstone Consulting

Job Ref:

ROS00319

Date posted:

Thursday, April 15, 2021

Location:

, South Africa

Salary:

Negotiable

SUMMARY:
The Role:

We are looking for a IT Operations Consultant for a 12 month contract in Midrand.

Must be available immediately

3+ years of the full project life cycle
Relevant IT / Business Degree
Project Management/ Agile budget experience is Â essential

Â

Skills and Experience:

POSITION INFO:
The Role:

We are looking for a IT Operations Consultant for a 12 month contract in Midrand.

Must be available immediately

3+ years of the full project life cycle
Relevant IT / Business Degree
Project Management/ Agile budget experience is Â essential

Â

Skills and Experience:

Knowledge of Project Lifecycle (ITPM) and Agile Working Model - advantageous
Knowledge of JIRA Confluence - advantageous
Must be able to work independently
Strong Problem-Solving Skills and Presentation skills
Great organizing skills and deadline driven
Ability to take initiative and operate within highly stressful environment
Delivering operations IT support services
Strong analytical and problem-solving skills with a high attention to detail
Provide general assistance to the Operations team and end users
Adhere to the PIC processes (Problem, Incident Change Management
Perform daily operations tasks and end user support
Creation of pertinent test documentation
Enable end user knowledge transfer and training
Work closely with other functional consultants, developers, product owners and various global stakeholders in a bigger feature team

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Key Accountabilities:

Back-out Planning
Business Continuity Management (BCM)
Change Management (CM)
Cut-over Planning
Fall-back Planning
Incident Management (IM)
IT Service Management (ITSM)
OPS Advanced Training
OPS Basic Training
Problem Management (PM)
Release Planning
Start Up Management (SUM)
System Monitoring
Technical Continuity Management (TCM)
Responsible for making sure that the department complies to the governance standards from AWM perspective
Making sure that all the relevant documentation required to release a change to an application is completed and stored against an application on Confluence
Knowledge of Project Lifecycle (ITPM) and Agile Working Model - advantageous
Knowledge of JIRA Confluence - advantageous
Must be able to work independently
Strong Problem-Solving Skills and Presentation skills
Great organizing skills and deadline driven
Ability to take initiative and operate within highly stressful environment

Personality and Attributes:

Problem solving capabilities
Ability to work as part of a team
Ability to work interdependentlyÂ
Excellent interpersonal and organizational skills with the ability to communicate effectively (both verbally and in writing) with both technical and non-technical colleagues / users
Strong ability to understand
Strong ability to understand and interpret business needs and requirements with an aptitude to move concepts through to proposal and successful implementation
Strong presentation skills
Above-board work ethics
Flexibility to take up different tasks in the project
Ability and willingness to coach and give training to fellow colleagues and users when required

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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