Operations Consultant (R2118) 1291, 1293

 

Recruiter:

Rosstone Consulting

Job Ref:

ROS00955

Date posted:

Wednesday, June 22, 2022

Location:

, South Africa

Salary:

Negotiable


JOB SUMMARY:
The Role:

We are looking for an experienced Operations Consultant  for a fixed term contract for Pretoria.

 

Roles and Responsibilities:

  • IT experience delivering operations support services
  • Strong analytical and problem-solving skills with a high attention to detail
  • Provide Product...

    JOB DESCRIPTION:

    The Role:

    We are looking for an experienced Operations Consultant  for a fixed term contract for Pretoria.

     

    Roles and Responsibilities:

    • IT experience delivering operations support services
    • Strong analytical and problem-solving skills with a high attention to detail
    • Provide Production Support (IT) for all Company's Plants outside of Germany
    • Be the telephone call receipt of IT incidents related to production issues
    • Pre-qualify IT-incidents and classify additional relationships
    • Fix incidents in IT systems in accordance with User manuals
    • Monitor IT system error messages and process accordingly
    • Provide guidance throughout the Incident management processes
    • Initiate the IT escalation process, when required
    • Process email requests
    • Serve as an â??Information channelâ?Â for Management and end-users
    • Work shifts as part of a team providing 24 x 7 x 365 support

     

    Qualifications and Experience needed for the role:

    • Two years IT related working experience

     

    Essential Skills Requirements:

    • Fluent Business English (verbal Written)
    • Fluent Business German (Verbal Written)

     

    Advantageous Skills Requirements:

    • Information Technology Qualification (Advantageous, but not a pre-requisite)

     

    NB! This job is now closed. You can apply for other jobs by uploading your CV.



     

 

 

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