Operations Manager

SUMMARY:
As GM, your technical skills within the automotive industry will assist you in driving Sales, management of staff, logistics, stock & business, securing results & exceptional customer care.

POSITION INFO:

Ideal position for a strong General Manager who can lead from the front. Manage the Sales Team, be hands-on ensuring that stock levels are maintained, jobs are properly recorded, fleet of vehicles are maintained, and you will be supporting all staff with their issues.

Requirements:

• Matric
• Excellent experience within the technical industry
• Minimum 5 years as a strong General Manager
• Excellent communication skills - both written and verbal
• Ability to ensure that financial results are met
• Eye for detail and solid understanding of customer service and problem-solving
• Hands-on General Manager reporting directly to the Director

Duties:

• Ensure that customer service is above the norm
• Ensure that sales targets are met and that internal sales staff achieve their individual targets
• Ensure sales staff have relevant product knowledge
• Incentive programs
• Sales Training
• Identify new opportunities in the market and ways of improving current service
• Make recommendations for price reviews to ensure competitiveness
• Provide timeous quotes to Customers
• Ensure that credit notes and claim reports are dealt with quickly and properly
• Promote the Companies brands to achieve the agreed objectives
• Visit Customers on a regular basis
• Provide weekly feedback on matters attended to
• Ensure Customer credit limits are adhered to
• Ensure Debtors stay within credit limits
• STOCK
• Ensure that adequate stock levels are maintained to provide optimum service levels to customers
• Provide monthly input in respect of additional quantities and new part numbers in stock ordes placed on overseas suppliers
• Perform regular checks on stock composition to ensure that slow moving and excess stock levels are not exceeded
• Ensures that security of stock is excellent
• Ensures that regular stock takes are done to ascertain whether all the internal control measures are adhered to
• JOBS
• Ensure that all jobs are properly recorded
• Ensure that agreed job turnaround times are achieved
• Ensure that pricing is competitive
• Ensure that Customers receive feedback
• LOGISTICS
• Ensure that company fleet of vehicles are properly maintained
• Ensure that the drivers activities are properly monitored from the time they load the routes they take, the time they take and the signing off of the product delivered
• Ensure that product forwarded via Couriers are also properly monitored to ensure Customer receive their product as promised
• Ensure that product forwarded to other brances are received within the time span agreed
• Ensure that product received from Suppliers are unpacked timeously and checked before they are put on the shelves
• ADMINISTRATION
• Ensure that all staff are properly appointed and receive employment contracts
• Ensure that staff understand their goals and are regularly evaluated to measure performance
• Ensure that personnel policies and procedures are adhered to
• Ensure that all purchases and expenses are properly recorded and signed off
• Ensure that expenditure stays within budget parameters
• Ensure that all Assets of the Company are properly protected and maintained
• Prepare annual budgets for branch
• Study monthly management results and take corrective actions

Ideal position if you enjoy working with a small to medium size team, be a team player with the ability to lead from the front. Great opportunity for a technical minded person with a strong management style. If this sounds like you, apply and our team will forward you an application form via email and will be in touch to discuss your CV and skillset. Thank You.