Operations Manager

Recruiter:

Empire Recruitment

Job Ref:

JHB000055/Trin

Date posted:

Thursday, October 9, 2025

Location:

Durban, South Africa

Salary:

450000 Annually

SUMMARY:

Multi-site role | Full-time | Leadership Position

Our client in the services sector is seeking an experienced Operations Manager to oversee multi-site services operations across KwaZulu-Natal. This pivotal role combines strategic oversight with on-the-ground leadership, ensuring the sites are always equipped with clean, compliant, and high-quality products and service.

POSITION INFO:

What You’ll Do:

Lead daily operations across multiple sites, ensuring consistent service delivery and stock availability.
Maintain strong quality assurance standards and compliance with infection prevention protocols.
Manage logistics between factory sites to ensure on-time, accurate distribution.
Supervise, train, and develop site supervisors and operational teams across all regions.
Foster trusted relationships with stakeholders and ensure SLA commitments are met.
Report on key operational metrics — from stock levels to service quality and compliance.
Drive continuous improvement initiatives across processes, systems, and people.

What You’ll Need:

Bachelor’s Degree or National Diploma in Operations, Logistics, Supply Chain, Industrial Engineering, Hospitality, or Health Sciences.
5+ years’ experience in multi-site operational management (FMCG, hospitality, manufacturing, or healthcare environments).
Proven track record of leading teams, managing KPIs, and maintaining operational discipline.
Strong leadership, problem-solving, and communication skills.
Knowledge of infection control or healthcare operations (advantageous but not essential).
Valid driver’s licence and willingness to travel across KZN sites.

Why This Role Matters:

This position sits at the intersection of quality, efficiency, and care — ensuring hospitals can focus on what matters most: their patients. If you’re a natural leader with operational insight and a passion for excellence, this opportunity is for you.

#OperationsJobs #HealthcareManagement #KZNJobs #EmpireRecruitmentSA #BuildingYourFuture

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