Operations Manager

Recruiter:

Phoenix Recruitment

Job Ref:

JHB001354/DB

Date posted:

Friday, May 15, 2026

Location:

Rosebank, South Africa

Salary:

Monthly

SUMMARY:
Luxury Hotel based in Rosebank, part of an international group is looking for an experienced Operations Manager.

We are seeking a visionary and commercially astute candidate to orchestrate the seamless performance of this distinguished property. This role ensures flawless guest journeys, uncompromising brand standards, and inspired leadership across all operational divisions.

The Operations Manager is entrusted with the stewardship of daily operations, partnering with HOD’s to deliver extraordinary guest satisfaction while safeguarding efficiency, profitability, and the hotel’s global reputation.

As a key member of the executive team, you will shape the future of one of the world’s most iconic hospitality destinations.

POSITION INFO:
Duties:

Curate and oversee every aspect of the guest experience, from arrival to departure, ensuring an atmosphere of refined ultra luxury
Uphold Michelin Key standards and elevate service benchmarks beyond expectation
Inspire and guide departmental leaders to achieve operational brilliance and collaborative synergy
Safeguard the elegance of rooms, public spaces, and facilities with meticulous attention to detail
Champion guest recognition, VIP experiences, and bespoke service recovery
Drive operational productivity, cost discipline, and revenue optimisation
Contribute to strategic budgeting, forecasting, and long-term business planning
Ensure compliance with governance, financial controls, and statutory obligations
Cultivate, mentor, and empower teams to embody the spirit of ultra luxury hospitality
Represent Operations at the highest level of executive forums

Requirements:

Grade 12
A formal hospitality qualification
Minimum of 2 years’ experience as an Operations Manager or Rooms Division Manager within a well-known international brand
Proven success as an Operations Manager / Director of Rooms / Senior Rooms Leader in an ultra-luxury or Michelin Key property
Inspirational leadership with sharp operational and commercial insight
Mastery of Rooms, Housekeeping, Engineering, and Guest Services operations
Experience managing complex teams and diverse departments
Passion for guest centric excellence and bespoke service delivery
South African citizen, or foreign national with permanent residency status

Similar jobs you might be interested in:

Operations Manager
Location: Rosebank
Salary: Monthly
Luxury Hotel based in Rosebank, part of an international group is looking for an experienced operations manager. We are seeking a visionary and commercially astute candidate to orchestrate the seamless performance of this distinguished property. This role ensures flawless guest journeys, uncompromising brand standards, and inspired leadership across all operational divisions. The Operat...
Today

Admin Manager / Operations Manager Autobody - Gauteng, Northern Suburbs
Location: Johannesburg
Salary:
Remuneration: R30 000 negotiable, depending on knowledge and skill set Purpose Of The Job: Our client is looking for a highly capable Admin / operations manager with proven experience within the autobody sector. This role requires a hands-on individual who understands both workshop operations and administrative management, ensuring seamless coordination between the repair facility and f...
Today

ABATTOIR OPERATIONS MANAGER
Location: Johannesburg
Salary: Monthly
operations manager with experience in ABATTOIR, MEAT PROCESSING or FOOD PRODUCTION Industry experience - ESSENTIAL - East Rand area, Gauteng
Today

Operations Manager
Location: Kempton Park
Salary:
Today

Operations Manager (Logistics)
Location: Midrand
Salary: 50000 Monthly
Our client in the Logistics industry is looking for a strong operations manager to join their team.
1 day ago

Divisional Operations Manager (FMCG) - Pretoria - Salary R 28,000 to R 38,000 Basic + Car Allowance, Cell Allowance
Location: Pretoria
Salary: Market-related
Are you a seasoned operations professional with a deep footprint in the FMCG, retail, and wholesale sectors?
1 day ago

Retail Operations Manager
Location: Johannesburg
Salary: R35k
Retail operations manager – Multi-Site FMCG RetailThis is not a desk job.We are looking for a hands-on retail operator who knows what a strong store looks like the moment they walk through the door.Someone who notices empty shelves, poor merchandising, weak controls, lack of urgency, and operational gaps before anyone else does.We are a well-established, independently owned retail group with...
2 days ago

Divisional Operations Manager (FMCG Wholesale & Distribution)
Location: Pretoria
Salary:
Divisional operations manager (FMCG Wholesale & Distribution) | PretoriaMy client, a leading FMCG wholesale and distribution organisation, is seeking an experienced Divisional operations manager to oversee and manage all operational activities within the division.The successful candidate will be responsible for driving sales and merchandising excellence, operational efficiency, team performanc...
2 days ago

Billings Operations Manager
Location: Johannesburg
Salary: 100000 Annually
A leading and well-established financial services organisation is looking for an experienced Billings operations manager to lead and optimise its billing operations function.
5 days ago

Billings Operations Manager
Location: Johannesburg
Salary: 840000 Annually
Billings operations manager
5 days ago