Operations Manager

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH002398/Trav

Date posted:

Friday, July 3, 2026

Location:

Murchison Falls, Uganda

Salary:

NEG DOE

SUMMARY:
A remote river safari camp in Murchison Falls National Park, Uganda, is seeking an experienced OPERATIONS MANAGER.

POSITION INFO:
This role suits a hands-on operations professional who's equally comfortable managing hospitality standards and marine logistics in a remote, adventure-tourism setting. You'll oversee everything from camp setups and staff leadership to fleet maintenance and river safety, reporting directly to the Country Manager. Core Criteria: Minimum 5 years' experience in safari lodge, camp, or tourism operations management Experience managing marine, boating, or river safari operations Strong leadership and team management skills Experience operating in remote safari environments Knowledge of safety management systems and emergency response procedures Strong logistical and organisational ability Financial and administrative competence Excellent communication and guest relations skills Valid driving licence Fluent English Marine operations or skipper certification advantageous Experience in East African safari tourism advantageous Core Responsibilities: Oversee daily operations of the mobile camp, including setups, breakdowns, logistics and stock movements Ensure accommodation, dining, housekeeping and guest areas meet required standards Supervise camp staff, including chefs, waiters, housekeeping and support teams Coordinate all guest arrivals, departures and transfers Manage daily scheduling and coordination of boat departures, including boats, skippers, guides, fuel and equipment Oversee the operation and maintenance of the vessel fleet and outboard engines Implement preventive maintenance schedules and coordinate servicing and repairs Ensure all vessels and equipment comply with marine safety standards, including regular inspections of lifejackets, radios and first aid kits Enforce operational safety procedures and ensure compliance with Uganda Wildlife Authority regulations Conduct regular safety drills and emergency response training Develop and maintain SOPs for camp, boating and evacuation procedures Recruit, train, supervise and motivate operational staff, including work schedules and duty rosters Conduct performance evaluations and mentor local staff Handle guest feedback and resolve operational issues promptly Maintain premium guiding and interpretive standards Package: Salary: Negotiable, dependent on experience Live-in position Open to local candidates and Africa residents

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