Operations Manager

Recruiter:

ABC Worldwide

Job Ref:

CPT001256/CB

Date posted:

Tuesday, August 24, 2021

Location:

Johannesburg, South Africa

SUMMARY:

Our client, a Leading International Online Digital Marketing Company, is looking for an Operations Manager to assist their COO. This is an excellent opportunity for a passionate, driven and determined individual looking to join a fast-paced and progressive company.

JOB SUMMARY

Responsible for overseeing the company’s organizational processes and adds improvements to it. Implementing policies and strategies to improve productivity and efficiency levels and building an enjoyable company culture. Maintain the financial health of the Organization as directed by the COO.

POSITION INFO:

Key Responsibilities

Coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities
Assist in establishing call centre objectives, products and troubleshooting techniques, analyze call enter data and focus on improving performance and processes in an effort to better support clients
Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits in Collaboration with the Director
Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
Identifying opportunities to expand or shift course in order to take advantage of changes in the market
Analyze process workflow, employee and space requirements and equipment layout to implement changes

Skills, Abilities and Competencies

Leadership
Conflict Management
Business Negotiation
Organization
Decision-Making
People Management
Planning and Organizing
Stress Tolerance

Education & Experience

Qualification in Business, Operations Management, Business Development or related field
3 – 5 years’ experience in related field
Knowledge of Management Principles and Procedures

Should you wish to apply for this role, please send your CV and motivation to --------Please upload your CV here-------->
Thank you

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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