Operations Manager – Modderfontein

SUMMARY:
Our client in the Chemical Industry is seeking to employ an experienced Operations Manager to join their team based in Modderfontein, Johannesburg.

Exciting Opportunity

POSITION INFO:
Requirements: Grade 12 \/ Matric. Degree in Business, Operations Management or a related field. Proven experience as an Operations Manager or in a similar senior management role. Minimum 3 years' experience within the Chemical Industry will be advantageous. Strong knowledge of operations management and organisational effectiveness. Experience with budgeting and forecasting. Sound understanding of business and financial principles. Experience in inventory and warehouse management. Proven staff management and leadership experience. Strong sales, financial and commercial acumen. Excellent communication and leadership skills. Customer relationship management experience. Project costing and project management experience. Strong analytical and problem-solving abilities. Root cause analysis and report-writing skills. Proficiency in MS Office, including Excel, Word and PowerPoint. Knowledge of Syspro and Pastel Accounting will be advantageous. Valid, unendorsed Code 08 driver's licence. Strong planning, organising and attention-to-detail skills. Customer-focused, commercially minded and business-oriented. Professional verbal and written communication skills. Responsibilities: Manage the day-to-day operations of the branch to ensure efficiency, productivity and profitability. Manage operational budgets with a strong focus on cost control. Assist with budgeting, sales forecasting, project costing and profitability management. Authorise expenditure within approved authority levels. Participate in monthly billing processes and sign off on invoicing. Manage claims, expenses and debtors where required. Manage and maintain client and service provider Service Level Agreements (SLAs). Oversee operational service delivery and customer satisfaction. Build and maintain strong relationships with clients and key suppliers. Investigate client complaints and implement appropriate corrective actions. Assist with quotations, costings and business development activities. Develop and manage business development plans to grow the client base and market footprint. Oversee warehouse and inventory management processes. Review stock-take and cycle-count reports and address discrepancies. Manage and develop staff, including performance management, training, career development and employee retention. Manage absenteeism, overtime and access control. Ensure compliance with company HR and disciplinary procedures. Address technical queries and operational challenges. Review, update and approve SOPs to ensure effective operational processes. Drive continuous improvement initiatives across the business. Ensure compliance with health and safety, legal, regulatory, licensing and permit requirements. Conduct regular facility inspections and management walkabouts. Coordinate responses to operational incidents and emergencies. Chair or participate in safety meetings and incident investigations. Prepare for internal and external audits. Compile daily, weekly and monthly management reports. Attend management meetings and present operational performance statistics. Assist with business continuity planning and operational risk assessments. Ensure all departments operate at optimal levels and that customer and supplier SLAs are consistently achieved. Please note that if you do not receive a response within 2 weeks, your application has been unsuccessful.