Operations Manager (JB993)

SUMMARY:
Operations Manager (JB993)

POSITION INFO:

Operations Manager (JB993)
Location: Bryanston, Gauteng
Salary: R70 000 - R90 000

Qualifications: 

Relevant Degree / Diploma

Key Performance Areas

Financial Management

Prepare and agree on annual budgets for functional and support costs

Responsible for managing the budgets for all projects, and related development activities

Accountable for the effective financial management of the operations team

In support of the Chief Executive Officer, provide monthly information to enable the creation of financial results and forecasts for the Operations Team

Staff Management 

Establish and maintain appropriate staff resources of the Operations Team to ensure that projects are delivered. - on time, on budget, and to the agreed quality standard

To establish clear organizational structures for the Operations. - Team, including responsibilities and accountabilities of individuals.

Operational Delivery 

Provide technical support for the agreed redesign, development, implementation, and continuous improvement of the company’s processes as required to ensure customer focus

Direct via project managers the software, knowledge base, database, and customer support teams to overcome technical and other constraints on the delivery of projects

Assist in the development of the strategic plan for all operational activity

Implement and monitor the annual and medium-term operational plans, programs, and projects to meet overall objectives and agreed on timings

Communication and Information

Ensure effective internal communications both within the operations team and across the organization.

Organizational Effectiveness 

Manage functions. - Increase the effectiveness and efficiency of Support Services through improvements to each function.

Drive initiatives in the management team and organizationally that contribute to long-term operational excellence

Providing consulting services on matters related to fundraising, tax and insurance questions, and business structure and growth

Organizational Leadership

Contribute to short and long-term organizational planning and strategy as a member of the management team

Risk Management

Serve as primary liaison to legal counsel in addressing legal issues e.g. copyright, antitrust, governing instruments, partnerships, licensing etc.

Office Management 

Supervise, coach and develop work and professional development of the Administrative coordinator. Co-ordinate with IT and knowledge management teams to lead roll-out of new capabilities, training, and trouble-shooting

Maximize existing office space.

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